"The customer service is great. The employees are always happy to help out."
"KAHN WAS AMAZING. I asked at least a dozen questions he was patient and incredibly helpful."
"The workers here are diligent, pleasant, hardworking and willing to help."
"Tafari working on the Christmas trees was amazing!"
"Is service in Home Depot was where it was supposed to be the assistant manager and the associate help me a great deal allowing me to complete my project was with a smooth transition just a great job John Rota."
"Jose directed to the correct isle, Juanita helped us choose and cut our new blinds right on the spot."
"The customer service at this Home Depot is phenomenal, especially in contrast to that of the Lowe's next door."
Cons:
"The WORST customer service. asking a staff member for help they suck their teeth and say 'go aks him' and point."
"The worst customer service I have ever encountered they always seem to be on break or they play pass the buck and leave you hanging."
"Don't expect to find anyone knowledgeable if you need help. You're pretty much on your own."
"Staff here is the worst. I’m sure mgmt doesn’t pay them enough to care but dear god, these employees are the least helpful people on the planet."
"Customer service extinct. Staff who are supposed to be assisting customers playing hide and seek."
"Worse place to shop at. Some of the people there are helpful but If u see a lady with the name Louise on her vest don't go to her for help at all.... her attitude is ridiculous."
"Horrible!!! Customer service workers are lazy."
Store Layout and Cleanliness
Pros:
"The layout of home depot is really good, maybe a bit closed space, but they can direct you to correct aisles by its number."
"Very nice location."
"Well stocked and nicely organized and unusually neat."
Cons:
"This home depot is not as big as the others so the selections are limited."
"It's dirty and grimey looking inside to boot, they have never renovated the place since they bought out the previous hardware store about 18 or 19 years ago."
"The store is too small and very dirty."
"It's a weird set up. The store is in an L shape."
"The store itself has a nice selection of various supplies needed for DIY home repair."
"A small store. You can find most of the basics you need, but often, you end up in Lowes next door."
"Small dirty store, absolutely NO customer service or any help whatsoever, totally incompetent management with huge mess everywhere in the store."
Parking and Accessibility
Pros:
"Complimentary parking."
"Huge parking lot out front."
Cons:
"Also the parking Is a bit harder then the other larger home depot centers, due to the fact that it's a shared parking lot with other stores."
"There isn't many parking spaces though so finding a parking is a struggle."
"Driveway is at very steep angle in relation to Avenue U and many cars bottom out and get damaged just coming and going to this place!"
"There is free parking, but be careful the lot is small and very busy."
"The exit from the parking lot to the road is just terrible and needs repair!"
"Parking can improve; however, there is parking in the surrounding area if not on the immediate grounds of the store."
Product Availability and Selection
Pros:
"Best place! Great selection of hardware, home upgrades and improvements."
"Home Depot sells good quality paints with a full variety of colorful pallettes."
"They've got a wide variety of merchandise."
"Everything I need... and don't need. Lol.. big selection."
"This particular Home Depot is very large in size and has an abundance of products."
"Extremely friendly staff, a wide range of selection, and easy to locate products especially if you found something on the website."
Cons:
"Item that I need was listed in stock with quantity of 124. Upon arriving to a store the product was not on the shelf."
"Besides they always manage to run out that one item you need."
"Most of the items I needed were NOT in store or sold out."
"You can look at stuff but you can't buy it on site because everything is out of stock, gotta order it online."
"Zero Customer Service; appropriate personal does not check the availability / empty shelves for restocking."