Address: 2999 Hempstead Tpke, Levittown, NY 11756, USA
Phone: +15167314422
Rating: 4.8
based on 188 reviews.
Customer Service
Pros:
"Joe Morales set up the delivery to our home, everything went perfect."
"Subrul Huda gave me and my wife great service. He was very patient and very knowledgeable."
"I went to PC Richard in Levittown and Christian Lopez was so helpful he helped me and my girlfriend get an LG Oled tv and we love it."
"Ask for Joe! He was the most professional and knowledgeable sales person I have met."
"What a great experience! Our salesperson George was super nice, super knowledgeable, and got us in and out of the store quickly."
"I’m so blessed & grateful for his honesty & professionalism!"
"I am happy to say that I had very good service from salesman Mr. Huda who is very knowledgeable and soft spoken gentleman."
Cons:
"I'll be buying the rest of my kitchen appliances from someone else. Anyone else."
"The service department refused to work with me to get this resolved quickly, putting me into the queue as if this was a regular installation rather than a service call."
"The lack of customer service with outside laundry service as well as a plumber I may not really have needed is to the extent of 850.00 dollars which should be compensated."
"I have called PC Richards last week and was told a supervisor would get back to us. That never happened."
"The technician who showed up for the dryer vent issue was a thug, trying intimidate us for having to come back out to repair what wasn’t installed properly the first time."
"Had issues with my dishwasher and when trying to fix them had Subrul act like a child, get upset that my dishwasher had issues, and then hang up on me."
"The cap for the dump pipe was left off from the PC Richard tech. I called Friday night and was supposed to hear from someone SATURDAY no call."
Product Selection and Prices
Pros:
"Tremendous selection and of course always the best prices."
"Been a loyal PC customer for years and this last purchase reminded me why."
"He makes it easy to find exactly what you need and for the right price."
"I've been shopping around, the prices I got blew away the competition, I wound up purchasing everything that day."
"Whenever I need appliances for my house, I know that I can shop around and no matter what, Adrian at PC Richards will always give me the best prices in town."
"We just bought a new fridge and it is great. Briven was an amazing sales associate and helped us so much."
"We love our Tv and have officially made PC Richards in Levittown our go-to store for all things home."
Cons:
"I haven't visited this place in awhile, I went to the Levittown store on July 1st. The store hours were posted, opened until 8:00 pm. At 7:05 they were already closed."
"The last P.C. Richard & Son we went to, the guy was treating us like we were buying a car and pushing us to buy things."
"The main electrical wire that ran through the wall was cut by the PC Richards installers without notifying us of the mistake."
"I have been out of a washing machine for over a month."
"Easy ordering, online. At the store not so much. Walked by 5 sales associates and went to the back counter to find out about picking up the item."
"The transaction went seamlessly, but I STILL HAVE NO WASHING MACHINE. THE LACK OF CUSTOMER SERVICE IS SAD!!!!!"
"I purchased a Whirlpool washing machine from PC Richard & son little less than a year ago with the extended warranty. I STILL HAVE NO WASHING MACHINE."
Staff Knowledge and Helpfulness
Pros:
"I came in looking for a new vacuum and was greeted by Joe Tummolo, he was very friendly and knowledgeable."
"Our salesman Chuck Coutieri was very attentive and knowledgeable about our appliance (refrigerator)."
"George helps us a lot today. His customer service is excellent. We came to look for a desktop computer and he is knowledgeable with everything we asked him."
"George Anesco is the best salesman ever!! He is extremely helpful and knowledgeable of all the appliances we purchased."
"Wow this man knew his product knowledge!"
"I cannot recommend this PC Richard enough, especially Anthony! Always an extremely pleasant experience with him."
"George was fantastic and knowledgeable. He took the time to explain the different ovens and microwaves and answered all of my questions."
Cons:
"I waited a week for him to come after it was 'expedited'. After five minutes of tip toeing around it, I was told that it isn't installed correctly and he wouldn't do anything about it."
"Different tech shows up chooses not to install part. Says I need a plumber to clean the drain pipe ok Plumber comes on the the 27th Friday. Washer machine is still not working."
"This was the worst buying experience I’ve ever had."