Bawarchi Biryanis Reviews Summary

Food Quality

Pros:

• "One of the best Indian food restaurants for BIRYANI."
• "Awesome authentic south Indian food, love the variety and spice levels, generous quantity, great for takeaway and dine in."
• "It was really authentic south Indian food...... Specially karampodi kodi, goat sukha , chick 65, boneless and indo Chinese.. 🌶️ chili paneer gobi Manchurian."
• "Surprisingly their veg food is also very good."
• "Visited this place on sunday and had chicken biryani, lamb biryani, chicken 555 and Mango lassi.. Food was amazing.."
• "The flavor and taste of the biryani is excellent and consistent."
• "Really good tasty food, clean atmosphere and clean bathrooms which are a rarity in Indian restaurants."

Cons:

• "The food a was terrible. They serve left overs."
• "Just yellow rice and few fried chicken chunks instead."
• "Today I’ve ordered keema biryani, there’s is no flavor."
• "Quality is very bad. Chicken is not fresh."
• "Food was served without spoon had to grab from another table, no Ice with soda so why is it $1.50."
• "Food tastes BAD !!!"
• "The Manchurian instead of being crispy was soft and mushy."

Customer Service

Pros:

• "The people working there are very friendly and always smiling."
• "Owner has nice jesture."
• "The Hospitality of the staff (Shiva, Ramesh) was good... had the feel of eating good authentic Indian food."
• "The food along with the caring attitude of Uncle at the counter and all the helping staff makes for a comfortable and enjoyable experience."
• "A very hospitable and focused crew helped out with their suggestions on what to try out."
• "Very nice experience. Group of 16 and we were treated with very good food and excellent service."
• "Manager was very friendly and suggested us the right food based on the spice level."

Cons:

• "the customer service is not great."
• "POOR CUSTOMER SERVICE."
• "Very rude staff."
• "This uneducated and angry front desk guy rudely said 'takeout only no eat inside'."
• "The waiter fellow was inexperienced and cleared away the food before even before we were done."
• "The servers are absent-minded and don’t listen to the customers. I asked for an extra plate and the server came back with nothing!"
• "Their customer service is very bad. The owner is so rude and unprofessional."

Value for Money

Pros:

• "Price is reasonable."
• "Bawarchi Biryani is a very big Biryani franchise across America and it never disappoints."
• "For chicken biryani; unlike other places, they don't give giant chicken pieces which are most often not thoroughly cooked :-)"
• "The biryani was good and had more quantity for $34, this was sufficient for 4 people."
• "Boneless Biriyani family pack has more quantity and awesome taste."
• "Everything was amazingly delicious."
• "The biryani was perfectly cooked, with each grain of rice distinct and fluffy."

Cons:

• "Not at all happy with your new bucket biryani. Chicken pieces are reduced in the boneless chicken biryani."
• "I ordered a family tray of Goat Biryani for around $40 dollars, I wouldn’t necessarily say that’s cheap!"
• "They charged 38 with tax and gave us rice which is broken and 11 pieces of meat in the rice which way less than what we get in two large orders."
• "both biryanis got spoiled!"
• "It is waste of $200."
• "Quality of Biryani is not at all good and 200% sure that this is not fresh."
• "Will never go here again. Not worth the money for the food you get."

Hygiene and Cleanliness

Pros:

• "Really good tasty food, clean atmosphere and clean bathrooms which are a rarity in Indian restaurants."
• "The facility is clean, but looks very old and needs renovation."
• "This place is very good. I have been a customer for around 3 years now. Very good greetings from the staff, food and service have never changed."

Cons:

• "Unclean and unhygienic environment. Plates weren’t washed properly and tables not cleaned."
• "Cleanliness wise they have to do a lot better."
• "First of all place is not hygienic..and service is very late...i ordered chicken biryani..mostly it will be ready already and it wont take more than 10 mins to bring to the table as there was no crowd in restaurant..taste was ok but it was too much red color in it.try to use less.color in rice ..too many chemicals.."
• "The raita and brown gravy was on the watery side =\."
• "The owner appeared to treat the servers like slaves, always shouting at them."
• "Terrible experience. I ordered a family size chicken biryani on 5/28/2020 for takeout and they gave me spoiled food."
• "The biryani was taste less and also they gave biryani which seems to be cooked 2 days before."