Aroma - Touch of Flavors - Indian Cuisine Reviews Summary

Food Quality

Pros:

• "the ORANGE BURFI was exceptional and a great innovation, a must try if u r visiting this place."
• "The naan bread is to die for."
• "Every dish has been exceptional: well prepared and spiced to perfection."
• "For main course We had malai Kofta, paneer makhan wala with garlic chilli naans. They all were yummy."
• "The best Indian food I have ever tasted."
• "The presentation of the food make it 10 times more delicious."
• "The food is always fresh and amazing with a great variety of veg/non veg dishes."

Cons:

• "They served us TOO spicy food and when asked to rectify it they were rude and didn’t help."
• "Chicken felt overcooked, hard and dry."
• "The buffet barely had any food in the serving platters."
• "Food is tasty but the service is terrible."
• "Most of the items seems like days old, and the dessert seems like rotten."
• "Today we ordered food for take away and it was tasteless and has lots and lots of oil...Also in paneer chili there were no paneer at all."
• "Curry is good but I felt like it was little bland."

Service

Pros:

• "The workers are very polite."
• "Service was very good and nice ambience."
• "Service is always friendly and they make you feel welcomed."
• "The staff were extremely friendly and attentive."
• "Our server was knowledgeable about the menu, and patient with my indecisiveness."
• "The staff is polite and always willing to assist."
• "Service was amazing! Meren was kind and considerate and made sure we were taken care of!"

Cons:

• "Horrible slow service. Waited 30 minutes for my curry."
• "The service was very slow and absent through most of the meal."
• "had to wait 1 hour for the food upon ask we were told chef is preparing for the to go orders first so disappointed."
• "It took them over 30 minutes to just get second round of 3 naans."
• "Their service was poor. There were just 3 of them for over 50 guests and we had to wait ages to spot a waiter."
• "We were waiting for 30 Mins. Still no one took order."
• "Very bad customer service. Very bad food."

Ambience

Pros:

• "Ambience is good, but we also need the good food."
• "The atmosphere is beautiful."
• "The restaurant doesn't look nice from the outside, but the inside is super nice and clean."
• "Ambiance is amazing as well."
• "The atmosphere is too good and the restaurant is too spacious."
• "The space is huge and the ambience is subtle and serene."
• "Great ambience!!"

Cons:

• "Interior was normal nothing fancy or classy."
• "Don't be fooled by the exterior."
• "The decor was surprisingly well done for a hotel restaurant (it is located inside a Days Inn), in fact we thought it was rather classy."
• "The restaurant is elegantly decorated with real Indian trinkets."
• "Nice family environment."
• "The place is extremely clean and sanitary."
• "Ambiance is pretty good."

Value

Pros:

• "The price was extremely reasonable!"
• "On top of that, the prices are extremely reasonable as well!"
• "Lunch buffet is a deal. 13.95 dollar per person with naan."
• "If you catch this place from 11:30AM to 2:30PM for their lunch buffet, you'll find the same amazing food at an even better price of $9.95."
• "And it's at a very great price point."
• "The food is delicious and the prices are extremely reasonable."
• "Great food, very authentic, fair prices."

Cons:

• "Be ready to spend a little extra for dinner and maybe wait a little longer than you're used to."
• "But quantity for the value was very small."
• "Highly Overpriced. food is ok, place is clean maintained and staff is friendly."
• "Compare to other Indian restaurants this felt little pricey."
• "They even charged 20% gratuity even though we took buffet with self service."
• "I wonder if the veg buffet price could be lesser."
• "Services could be faster took about 40 min to serve 2 entrées."

Management

Pros:

• "The owner/waiter was also very friendly and attentive."
• "The owner Mr Amit Chokshi, himself looks into each and every arrangement and makes sure that everything is just perfect."
• "I know for a fact the Owner has Always been understanding with issues and Always apologizes when something is wrong."

Cons:

• "Worst place with worst service."
• "Very bad service... don't deserve to be at even one star review."
• "Their customer service is BAD. Had extremely distasteful encounter with a middle aged manager of restaurant."
• "The manager is extremely rude and doesn't know anything about customer service."
• "Ridiculous Customer service, we drove for 40 mins and it said dine in is available on the website."
• "Very very poor customer service.. don't even like to give even one star."
• "never going to visit this place again. Owner was very rude."