The Kabab Factory Reviews Summary

Category: Indian restaurant

Address: 567 Middlesex Ave, Metuchen, NJ 08840, USA

Phone: +17326625800

Rating: 4.1
based on 175 reviews.

Food Quality

Pros:

  • "Chicken tikka masala was good and naans were good too."
  • "The meal was easily good enough for 5-6 people."
  • "Mouth watering chicken curry and goat kadhai Crisp and delicious naan bread."
  • "Each tasty individual ingredient added flavor to create delectable fantastic dishes."
  • "The food here is phenomenal and the service is very pleasant."
  • "Best tasting and fresh food every single time I been to this place."
  • "The food was delicious. My wife loves the food and the quality is top notch."

Cons:

  • "It was cold and lacking flavor."
  • "Kadai chicken in the main course was not that great."
  • "The quantity of rice was lesser than what a 2 year old would eat."
  • "Avoid this place. We ordered veg and chicken biryani from here and it was worst."
  • "Common gravy base for all chicken items..basic thick cashew tomato onion paste.bland and not value for money."
  • "The food was below average."
  • "The Goat curry was over cooked and rubbery."

Service

Pros:

  • "Our server, which we’re pretty sure is the owner of the establishment, was an absolute pleasure."
  • "Everyone was friendly and host was amazing help out with my order."
  • "The server was very nice and food was served hot & fresh."
  • "The topping on the cake is the cozy atmosphere, the warm and affectionate owner couple and their tremendous staff who are well versed and very helpful."
  • "Jay the chef was extremely helpful."
  • "Yasir is not only the son of the restaurant owners but also a delightful soul."
  • "The service that Chris provided was kind, caring and considerate."

Cons:

  • "The staff is very nice but the service is very slow."
  • "But the service could have been better."
  • "The day we went the service was below par."
  • "Extremely poor customer service, won't be returning."
  • "Service was horrible slow."
  • "The reason for my bad review is that the servers were not wearing masks."
  • "They served us cold food when I tried to explain the problem to Manager and he act like he don't care about what I'm telling him he just make faces very poor service."

Ambiance

Pros:

  • "The ambiance is very nice and cozy."
  • "Buffet had many options as well as deserts."
  • "The place itself is really charming as well."
  • "Cozy restaurant with nice ambience."
  • "The interior is elegantly decorated and can suit any kind of occasion."
  • "Loved the ambiance of the restaurant."
  • "The ambience is very homely and the outside seating is great."

Cons:

  • "The bathroom of the restaurant needs cleaning, very unkept."
  • "This place is highly overpriced. Had a worst experience."
  • "The restaurant was not extremely clean towards the rear end."
  • "We went on Thursday night and there was no one besides us. Clean place but floor was stick at some places."
  • "It’s a small restaurant with just a few tables."
  • "Dirty, dusty and over priced."
  • "Too overpriced and the food was cold and tasteless."

Value

Pros:

  • "This place is BYOB."
  • "They have enough free parking on back side of restaurant."
  • "The restaurant was great at accommodating nut allergies (they said they are nut free)."
  • "Competitive pricing."
  • "The prices for the portions served are very reasonable and hats off to the management for managing the place well."
  • "We ate too much food and the rates are decently priced."
  • "They even gave me a 10 percent off coupon for my next meal."

Cons:

  • "Location is good right in the center of Metuchen with easy access. Food is OK. Ambience is reasonable (not great by standards of other restaurants in the price range). Overall Value to Price is poor."
  • "For 4 people I paid for a month price of family feed. Quantity vs price does not match."
  • "Prices are on higher side overall."
  • "Additionally, prices seemed steep for the amount and quality of the food."
  • "Good food but c'mon 15% service charge?"
  • "Price is also extremely high for the portion size you're getting."
  • "It is also a little high priced for the portions they offer."

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