"Danny Claro, the General Sales Manager there is fantastic to deal with as he treats you more like family than just another customer."
"Mark E. and Nick L. were extremely helpful."
"Rob Lidonici, was very pleasant to work with and made the process of purchasing a vehicle so easy and painless."
"Youseff was knowledgeable, patient, and provided a quick and transparent buying process."
"Dori the manager went out of his way to work with John to make me feel comfortable with the lease options and payments."
"Service Manager Laude Arnaldi went above and beyond when it came to customer service."
"Everyone in the dealership was friendly, helpful and professional."
Cons:
"STAY FAR FAR AWAY THEY ARE FORCING PEOPLE TO BUY NEW CARS BY SABOTAGING THEIR VEHICLES!!!"
"I’ve been calling & they are now avoiding my calls because they are fully aware of their actions."
"I initially had to pay close to 2k in order to get what i needed done on the car because James said it was way more than a tail light."
"I had to get my car towed home then after fighting verbally with Lowdy over a matter of days he finally agreed to having the car towed there again at my own expense."
Sales Experience
Pros:
"BMW of Freehold was the best buying experience I have ever Had."
"Overall, one of the best car lease experiences I’ve ever had."
"We had a great experience at BMW of FREEHOLD."
"The dealership boasts a gorgeous inventory, making the browsing and buying experience enjoyable and stress-free."
"Got the best price on the first offer from the Manager Nick Lichaa."
"The entire process was seamless and stress free."
"This was such a smooth transaction, no hidden fees, no surprises, prices shown online are the actual prices of the vehicles."
Cons:
"Now my cars engine is bad it’s saying bad drivetrains!"
Financial Services
Pros:
"The finance went smooth, the test drive was great and the overall experience was exceptional."
"Mike also was awesome dealing with the finance part of it!"
"Tyler from finance got me an amazing deal on the warranty."
"The financial guys are also very good and more than reasonable with their leases and purchase prices."
"He is very knowledgeable about cars and he helped me get a low rate by contacting numerous banks for the best rate."
"Maria in finance who is also always a pleasure! She explains everything as signing happened and was very transparent with all the fine print so there's never any surprises."
"The finance manager is very knowledgeable and helpful in picking the right warranty coverage for my car."
Cons:
"I’ve been calling & they are now avoiding my calls because they are fully aware of their actions."