IHOP Reviews Summary

Service

Pros:

• "Cali at the bar was our server and bartender. She handled the crowd beautifully."
• "Our server was really friendly but extremely slow."
• "Our server was excellent & attentive to our needs."
• "Our server was attentive and courteous."
• "The waiter Lazaro H was nice the service excellent."
• "Great service, my waitress was awesome but every member of the wait staff went out of their way to greet me."
• "I loved the customer service, my order was served in a speedy manner, which was hot and thoroughly cooked."

Cons:

• "The waitress was horrible."
• "We weren't even acknowledged by a server until my husband flagged someone down."
• "Service is usually a hit or miss, my experiences usually bring slower than average."
• "Service was not good, got seated immediately but had to wait 15 minutes to e order taken then a1/2 hour for food to be served."
• "It took our server 20 minutes to get our drinks and 45 minutes for us to receive our food."
• "Waited 25 minutes for a 2 top(no issues) but then waited another 10 minutes before being acknowledged and the food took SUPER long to come out."
• "Service sucks here."

Food Quality

Pros:

• "Food came quick and was really yummy !!!"
• "The food is very great and they never disappoint."
• "Food was great!!! My waiter was terrible."
• "Breakfast was great!"
• "Food was excellent. Very delicious, and the burger was amazing (we had the Philly burger)."
• "The food was really good. We ordered a poblano omelette, a double BLT, and a kids breakfast."
• "Food was good and excellent."

Cons:

• "Coffee was ok, the crepes seemed very hard like they were frozen, and pancakes were under cooked."
• "The pancakes were a bit dry and lacked taste."
• "The food has a taste of cheap quality and is never hot when I dine in or the food is prepared wrong."
• "The food wasn’t hot not even warm."
• "My pancakes arrived with no compote, no whip cream, just plain, blueberry pancakes, and the bacon was on undercooked."
• "The food was ice cold when it came out and was microwaved when we mentioned it."
• "The food is horrible, cold, and tasteless."

Management

Pros:

• "Appreciated their continued safety in spacing of seating and requiring masks."
• "First impressions are great, nice, and friendly and very welcoming to the restaurant."
• "I always have an enjoyable experience at this IHOP and today was no different."