"José our server did a tremendous job with our party of six."
"Service is really good!"
"The server was also very kind and considerate."
"Everything was delicious!!! The food was very tasty and our delightful and energetic waitress was on point."
"Friendly staff, very attentive and kind."
"For starters I thought eating outside would of been too hot but it was so refreshing under the canopy with the breeze blowing...and the waitress was so funny and pleasant....Keep up the good work ihop."
"Great staff. Friendly and attentive. Managed well."
Cons:
"Needless to say we will not be returning."
"The manager finally comes and his reaction is like OK we'll take that off no apologies for the disgusting hair in your food."
"Terrible terrible terrible service and food. Highly disappointed in the level of hospitality."
"The employees aren’t helpful at all, they’re all extremely rude."
"The service I received this time was just awful."
"Service is terribly slow."
"The manager at this location is extremely rude to the workers and customers."
Food Quality
Pros:
"The food was tasty!"
"Food was hot and tasty."
"Always good to go for a little family breakfast."
"Went with my granddaughter for her 1st time. She loves pancakes & this was pancake heaven!!!"
"The food was really great."
"Very good food and priced right."
"Hamburger was delicious. Pancakes were delicious too."
Cons:
"The food is horrible. How can you get eggs, bacon and pancakes wrong?"
"Food was not what I expected... looks like it was re heated."
"Unfortunately the one item that I liked on the menu the chicken and waffles are now ruined."
"Just ordered the French toast order for pickup. The French toast lacked the taste French toast is supposed to have."
"The food was so bad, steak omelette comes without steak."
"Pancakes are heavy, sausages are small and if you order an omelette without cheese it’s dry."
"The Steak hard like a stone the salmon very dried."
Ambiance and Cleanliness
Pros:
"It was nice eating under the tent and way better than eating in a car."
"The restaurant was clean and people spaced out well."
"Even the bathrooms are clean."
Cons:
"Playing music in a restaurant is a standard and for this IHOP unfortunately it was reminiscent of a school cafeteria."
"The floor next to our table was so dirty."
"We were seated at a table that had some kind of spill on the floor under us."
"Appearance: Ripped off Seat and dirty under the tables."
"The decor in all the stores need to be modernized as they are ALL drab and depressing."
"Interior hasn't changed in 30 + years."
"The place was also dirty where we were sitting."
Management
Pros:
"Management is accountable for good experience as well as the bad."
"Best pancakes, omlets, crepes & homemade Milk Shakes! Fabulous Manager Roger keeps a smile for all customers including his servers & staff chefs!"
"EDIT: a different Manager reached out to me to discuss. I met with him and explained what happened. He apologized and said he would investigate and rectify the situation."
Cons:
"The manager keeps them in line but they do keep forgetting the basics."
"Immediately he gave me attitude."
"The GM of this Ihop is so unbelievably rude!"
Value
Pros:
"Awesome ihoppy hour from 2pm till 10pm every day with just $6 for entrees and $4 for sides."
"Less than 100 dollars for 5 people and we all left full and couldn't eat 1 bite more."
Cons:
"Very small tables. Four adult men can't sit at a table for four. Prices high."
"It's been a few years since I've been to an IHOP but as I was passing one today and I had a craving for some of their Harvest Grain pancakes. $8.80 for a stack smaller than my hand."
"**update April 2024 less than 4 years later Bidenflation has finally hit iHOP. The $6 entrees like a burger with fries is now a ridiculous $12."
"We ordered smothered biscuits n gravy but they only put 1tablespoon of gravy n when I explained that smothered means covered with gravy they charged 1.oo extra."