IHOP Reviews Summary

Service

Pros:

• "Our server was attentive and got our orders correct."
• "Service was excellent."
• "The customer service was outstanding."
• "The staff was courteous, restaurant clean, and food good."
• "The Waitress I had was excellent."
• "Our server was very patient as we browsed the menu."
• "Our waitress was quick and courteous, we enjoyed our breakfast without feeling rushed."

Cons:

• "The person who was at the front when I and my grandmother arrived left with little to no words with absolutely no eye contact."
• "Mgr did not care."
• "Waitress forgot about us."
• "Both managers were standing around, greeting no one."
• "We waited over 20 minutes for drinks."
• "Good staff can't overcome inadequate number of available staff."
• "Manager seemed like an idiot."

Cleanliness

Pros:

• "The restaurant was very clean."
• "This past visit the restaurant was clean."
• "It was fairly clean for such a busy day."
• "The staff was courteous, restaurant clean, and food good."
• "Clean, decent atmosphere (IHOP style of course)."

Cons:

• "The bathrooms had trash all over the floor and were very dirty."
• "It was absolutely disgusting with sticking syrup."
• "The restaurant was dirty and wet."
• "The place was absolutely disgusting. It looked like they haven’t cleaned in days."
• "Restroom needs to be cleaner according to my mother."
• "Place needs a good cleaning."
• "The outside appearance of the restaurant is shabby weeds every where table was dirty."

Food Quality

Pros:

• "The IHOP in Warrington has always been good to me! Great food at surprisingly low prices!"
• "My Phila cheese steak was very good, served sub style was hard to pick up."
• "The food was fantastic and the waitress was very nice!"
• "Food was delicious."
• "Our food was great in regards to temperature, quality and portion size."
• "The food was great. It was nice and hot."
• "Legendary pancakes, yummy crepes and one of the best hot brewed coffee you can get."