Floor Coverings International of BuxMont Reviews Summary
Category: Flooring store
Address: 587 Bethlehem Pike #1200, Montgomeryville, PA 18936, USA
Phone: +12678272747
Rating: 5.0
based on 93 reviews.
Customer Service
Pros:
"Dan and Liz were a true dream team from beginning to end...first in working with us to design the flooring for our multi-purposes newly finished basement and second in assisting us in selecting flooring to make 'Mom's Relaxing Room' just perfect!"
"Any concerns we had were addressed and resolved."
"During the install, there were some concerns that I needed to address, and Liz got back to me immediately (through email AND in person) to make sure I would be 100% satisfied with the final product."
"Liz is very personable & always responsive."
"Dan was wonderful to work with, very attentive and communicated all the way thru the entire project."
"Liz and her team at Floor Coverings International Buxmont are hands down the best!"
"Liz came in to confirm the job done."
Cons:
"There were some hiccups in communication between Dan and the subcontractors, but we got to the finish product and I am a satisfied customer."
"Unfortunately the floor in our kitchen started to crack at the joints."
"I would have rated this experience five stars but we did have last minute scheduled installation delays on the part of the installer."
Quality of Work
Pros:
"Gorgeous floors that can not be scratched or fade."
"The work men were amazing. They were friendly, respectful, caring, and they are also a pro at getting the job done."
"The selection was spot on and the performance as water proff and pet proff."
"The hardwood floors are gorgeous, great choice for our home."
"The crew that installed the floors worked tirelessly with much attention to detail."
"The installation was fast and a quality job."
"The service was very professional and the refinishing if the floors was absolutely beautifully done."
Cons:
"I waited for about 2-3 weeks and was notified that they were in the factory."
Professionalism
Pros:
"I will certainly work with him again. He's an expert at what he does, a true professional and a pleasure to deal with."
"The installers were professional and flexible."
"They worked quickly and quietly."
"The installation team was AMAZING! They were VERY respectful of our home."
"Dan's crew were experts and spent a lot of time leveling the floor and making sure everything was perfect."
"Everyone that came in to do the work was professional and respectful!"
"The installers were very professional, cleaned up and did a wonderful job!!"
Cons:
"Order was placed and the first delivery was a wrong color - Liz turned on her emergency mode, made a visit, reordered the correct material and flooring was complete the following weekend."