Akbar Restaurant Reviews Summary

Food Quality

Pros:

• "The food by itself was very good. The lamb chops was top notch."
• "Food is awesome."
• "The food was very good, particularly the chickpea salad."
• "Every thing on their menu is worth a try...I had a great meal."
• "Delicious Indian food."
• "Really good food. For vegetarians too."
• "The food is superior in every way, flavorful and authentic."

Cons:

• "The quality of food is worst that I have seen in the east coast."
• "The food tasted really really bad and the owner or the one monitoring seems to be really pissed off."
• "Disgusting food at high rates!"
• "Lamb curry was salty too."
• "Food was cold and horrible."
• "Food quality is below average for the price point."
• "Food was horrible stale naans and almost everything showing signs of warming over and over."

Service

Pros:

• "Staff were friendly and professional."
• "The waitstaff was very attentive and we saw smiles the whole time we were there."
• "The staff was amazingly friendly and cooperative with our requests and wants."
• "Staff is super polite and attentive."
• "The service was top notch and plenty of parking."
• "Service was top notch from bartender to manager."
• "The staff was also very friendly and helpful during our event."

Cons:

• "Service was too slow, we had to wait for half an hour for drinks, and appetizers came after our drinks were over."
• "The service was essentially nonexistent, there were no waiters/waitresses or any workers to be found anytime something was requested."
• "The service was really bad."
• "The server could have shown a bit more friendly attitude but everything else was good."
• "Pretty bad experience with this management."
• "The customer service was extremely poor, with rude staff members who seemed disengaged."
• "Very bad customer service and rude management."

Ambience and Decor

Pros:

• "A nice place for family gathering parties."
• "This place reminds me of my food journey in India."
• "First impression is like entering an Indian Fort."
• "The decoration was cool and service was nice too."
• "The food, the ambience, everything is amazing."
• "Overall atmosphere and ambience is beautiful."
• "The restaurant has a nice ethnic decoration from exterior to interior."

Cons:

• "The hall was set up with the cheapest furniture."
• "During the wedding ceremony we had a ceiling incident where water started to downpour from the ceiling due to a leak."
• "I still hate the carpet and flooring, it’s incredibly ugly."
• "The hall was not clean and overall arrangement was so dull."
• "Only a table with a white dirty table cloth."
• "The place was very unhygienic. Very dirty."
• "The bathrooms were disgusting and hadn't been cleaned from the night before."

Pricing

Pros:

• "They worked within a reasonable price to meet our budget."
• "The pricing is reasonable for the quality of food you get."
• "Also the reasonable price for the food."
• "The price was very reasonable!"
• "It is a great buffet for lunch time and super affordable!"
• "The price was typical of an Indian restaurant - not inexpensive but, in my opinion, worth it."

Cons:

• "Disgusting food at high rates!"
• "Very pricy."
• "Chicken and paneer was dry, I would rather eat nothing than yellow dal and rice in buffet."
• "It is overly priced and the quality is not there."
• "They charged me 15 dollars just for 3 slices of bread."
• "They now told me that they have almost doubled the price per person for my contract."
• "Very limited items for 22$ which is overpriced and additional 18% service charge, soft drinks are very overpriced for the quantity."

Management and Staff Behavior

Pros:

• "The Akbar team ensure everything is perfect on the special day."
• "Rohit and his team went above and beyond to make our wedding a special day."
• "Rohit at Akbar was very helpful in accommodating us even though the rain spoiled our outdoor engagement party plans."
• "They gave us amazing package personalized for us and me and my guests had a blast here."
• "The boss malhotra is down to earth always taking care of all customers personally."
• "Sanjeev, Daas, and the rest of the staff never seemed bothered by our calls and answered all our questions."
• "The manager, Mr.Sanjeev and Mr.George & Mr.Raj, were very helpful."

Cons:

• "The groom and bride went to speak to management and they were ignored and walked away rudely."
• "Also management is very conjuice, i got few families than expected and it was discussed minimum count is 50 but management is adamant to charge against minimum guests."
• "Pretty bad experience with this management."
• "The customer service was extremely poor, with rude staff members who seemed disengaged."
• "Very bad customer service and rude management."
• "The banquet hall manager was very rude and arrogant."
• "Its owner Mrs Malhotra is the worst lady I have ever seen till date."