"Each location has its own personality but the constant is excellent food choices and Superb staff."
"Unique among local supermarkets. The only one where I actually like to grocery shop, and that is something I normally hate to do."
"Love the products - the selection of cheeses, of fruits & veggies, the coffee, frozen fruits/veggies, and all those yummy & healthy prepared foods."
"I like the fact that this TJ is clean and well stocked, their produce are always fresh and in good condition, with an abundance of frozen items, I could always find what I want, & if I can't the staff knows where everything is, not to forget but it's also wheelchair accessible as well."
"Simple layout, everything in front of you."
"The aisles are simply organized."
Cons:
"The store looks a little more Spartan than your typical Trader Joe's store which is usually very nicely designed."
"This store in particular is extremely crowded on a normal day."
"The store is just too small for the number of people that are allowed in."
"This store is small (has less of everything and often out of items), cramped (narrow aisles and hard to steer your cart), and crowded (long lines and staff directing you to registers like carnival barkers)."
"The space is just too small for a Trader Joe's, especially one in such a busy location. The aisles are too narrow and extremely hard to navigate."
"The store is new and large enough to handle a crowd."
"For me this Trader Joe location is a bit troublesome, it gets very crowded."
Customer Service
Pros:
"Great customer service from a young man named Gage, he helped me after I dropped a can of tomato soup and helped me find the soup dumplings I’ve been searching for."
"The lines move pretty quickly, the staff is friendly, and there are always great food options."
"Love it here, although super crowded and a bit difficult to navigate through all of the shoppers the employees seem to always be happy making it a great environment to be in!"
"The staff go out of their way to help you find items and make it seem like it’s the best part of their day."
"The staff is very helpful and kind, as always."
"The sales people and Customer Service workers are always friendly, professional and helpful."
"Their staff are always willing to help and very cordial."
Cons:
"Rude staff that will ignore you if you ask for help even when they aren't currently preoccupied."
"The crew members on the floor were more interested in restocking the shelves than helping."
"The 2 guys in this branch are disrespectful and incompetent, with no passion for customer satisfaction!"
"Poor Customer Service - Flower department employees needs to gain more knowledge when consumers are asking simple questions."
"Rude and uncivilized employees -- I misheard what register the worker told me to go to and was treated like a leper."
"Employees have no clue what they carry vs don’t, cashier doesn’t talk to you/doesn’t help you bag."
"Some staff on the floor are pushy, others are helpful."
Product Selection and Pricing
Pros:
"The food is cheap and perfect for single servings or small gatherings."
"Most everything I buy is usually under $5, making grocery shopping a breeze."
"One of my all time favorite market places with affordable prices."
"Trader Joe’s offers all the products they are famous for at the same prices you’ll find in small-town America."
"Their fresh produce is so good and cheap."
"Great selection of organic foods."
"They have a huge selection of snacks and sweets."
Cons:
"As a vegan, I find myself scratching my head frequently as to why they don't stock certain common vegan items."
"Always super busy no matter when you go, often runs out of chicken and other popular items."
"I don't know if I went too late in the day but almost all the produce was gone."
"Their produce selection is good but it can be bigger."
"The products here are definitely NOT fresh and not many choices."
"But they don't carry a lot of good meat products, aside from chicken and fish."
"You won’t find other famous brands, which sometimes it is a shame because they don’t have alternatives for them."
Shopping Experience
Pros:
"This place is great. Every time I go in I found something else that is delicious."
"I LOVE Trader Joe's! I'm here at NY visiting my mom after hurricane María struck PR and I'm addicted to this place!"
"They have a Trader Joe wine shop next door for your convenience with a huge selection of domestic and international wines."
"Lovely experience, this is definitely becoming my go grocery store."
"Definitely made the 'Joe’s trip' feel like easier than normal for the grocery run with no time waiting on checkout."
"Love my Trader Joes! Please don't get discouraged by the long lines that form here - they move so quickly!"
"We shop here often. They have the best prices in NYC and fantastic choices."
Cons:
"Eh, the lines are a bit too long, but the cashiers are nice and kind. Sometimes, it gets really crowded, and it's very complicated to move around the store."
"This is hands down the worst Trader Joe’s in NYC... Not a great shopping experience."
"Lots of jostling and bumping, so not a very pleasant shopping experience if that matters more than the prices."
"But shopping at this location gives me so much anxiety. Shopping is never easy or enjoyable."
"Always too many people and the popular items are easily out of stock 😔"
"I’m writing this review because I’m a bit disgusted 🤮🤢 I was there yesterday shopping as usual, walking by the frozen veggie aisle, when to my disgust a HUGE RAT ran by."
"It's impossible to get a good shopping experience here."