"This was by far the creamiest and most mouth watering cheese cake on earth."
"Every bake good you can think of they have."
"So fresh, sponge so moist and strawberries fresh and plump."
"The baked items are always fresh, skillfully decorated and exactly what your mouth hopes for."
"Best Italian pastries this side of the Hudson River. Always fresh and tasty."
Cons:
"Taste of cake was also average and nothing special."
"The quality of the cake was horrible."
"The cake was dry, tasted old and also tasted just like rye bread."
"Bought a strawberry short cake yesterday. You can tell its been sitting there for a while as the cake was dry and the strawberries were rotting."
"But now i bought a cake and it was old, whipped cream was dry and hard no strawberries in the strawberry shortcake just jam was not what i expected very disappointed."
"The cookies were very hard. They should be soft that they melt in your mouth."
"First the cake I think it was old, the whipped cream taste like it was sitting in the fridge for too long."
Customer Service
Pros:
"Excellent quality and very helpful friendly service."
"Great customer service every time as well even with short staff."
"Coordinated with Joe to order a special occasion cake for our daughter's Christening/1st Birthday party. Joe was a pleasure to work with, offered great suggestions, very friendly and helpful!"
"Customer service was top notch, friendly and helpful."
"The staff is knowledgable and accommodating."
"Every time I go they are welcoming, helpful and gave me Exceptional service!!"
"Staff is so friendly and helpful."
Cons:
"I called to see if anything could be done about this and they put me on hold for 8 minutes without knowing what I wanted."
"Ordered stuffed bread on multiple occasions for events and every single time I sent someone to pick them up they were never ready / made."
"I tried ordering a cake for 2 days! I called yesterday they told me to call back after 3 because they were busy. I called back they placed me on hold for 20 minutes and never got on."
"Took an order for a cake with a custom theme, calls back after a couple of days saying they cant do any custom themes because they are backed up."
"Some of the high school and college GIRLS would rather chat amongst themselves than wait on customers."
"They give me stuff I didn’t order every single time."
"They mess up my sandwich every single time."
Variety and Selection
Pros:
"They have more than just desserts though."
"They have a great selection of Italian baked goods and pastries."
"When you walk in, there is a beautiful display of baked breads, meat pastries and a hot/cold entrees & sides counter."
"They also offer plenty of food options, including soups."
"And the selection of food and pastries is phenomenal."
"Huge assortment of delicious pastries and cookies."
"So many amazing bakery items to choose from at reasonable prices."
Cons:
"No place to sit and eat, definitely to-go orders only."
"Not much of a selection for slices either."
"Things have changed quite a bit. Cookies, brownies and a variety of other baked goods have become much smaller."
"They also had items I wasn't expecting to see."
"Out of the past three times I've gone for crumb cake --- they've been out."
"There was very little pepperoni in our expensive pepperoni bread."
"They shut the grill off 'early' because the owners weren't there."