IHOP Reviews Summary

Food Quality

Pros:

• "Food was delicious as usual."
• "Eggs done just right, perfect sausage gravy and crispy on the outside-tender on the inside homefries!!!"
• "The food was great."
• "The food was excellent and I really mean excellent."
• "Food tasted amazing."
• "The food came out quickly and tasted great. The eggs weren't overdone and the bacon was perfectly crispy."
• "The food was absolutely delicious and the service was phenomenal."

Cons:

• "Eggs were over cooked as was my steak."
• "The pancakes tasted grainy."
• "The food was below average."
• "Brought us burnt food."
• "The avocado on my spicy poblano omelette was DARK brown."
• "The sauce with the mozz sticks was cold."
• "The pancakes were COLD."

Service

Pros:

• "Tori was a great waitress as well asking if I needed more coffee not once but twice."
• "The staff was attentive and kind."
• "The server was friendly and pleasant and our food came very quickly."
• "The waitress Genesis was outstanding and didn't skip a beat, Excellent!"
• "Our server Adriana was very kind and sweet."
• "The staff was super friendly; wish I remembered our waitresses name."
• "Our waitress Natasha immediately took our orders and continued to check on us."

Cons:

• "Service was very slow More than 30 minutes to get food with only 18 people in the place."
• "Very slow service, very unfriendly behavior from our server."
• "The service was WAY too slow. We had to wait 25-30mins for food."
• "Service is really bad. I mean really really bad."
• "Horrible service. We stopped for dinner."
• "Service is not great at all this weekend waited 20 plus minutes just to get orders in."
• "The service was really slow."

Cleanliness

Pros:

• "Everything tasted good and the table and silverware were clean."
• "Had a nice experience at IHope at White Haven PA."
• "Clean bathrooms plenty of tvs with something different on each one."
• "It’s a clean environment."
• "The staff was very nice. Tables utensils and glass and plates were very clean."
• "Good iHop. Has a gas station next to it. Well stocked and restrooms were clean."
• "Don't let the fact that this IHOP is in a gas station fool you. It is extremely clean."

Cons:

• "Needs to do a little better job cleaning up the place."
• "This place is disgusting."
• "Our glasses were dirty, as if the dishwasher wasn't washing, the glasses."
• "Downside is that it is located with a truck stop and so it's bathroom is in the gas station and was absolutely disgusting and appalling."
• "The floors were dirty. There was food and a dirty fork under ours and other tables."
• "The knife was so dirty, as if it wasn't washed."
• "The restrooms need to be closed."

Ambiance & Location

Pros:

• "Plus, it's part of a rest stop with bathrooms, sodas, snacks and the like, plus the restaurant."
• "This is by far, my wife and mines favorite place to stop."
• "If your looking for a convenient sit and dine location, other than McDonalds, near I80 and NE PA Turnpike (Hickory Run) this is a good choice."
• "Also the atmosphere is great too!!"
• "As a trucker I'm surprised this little diner right on 80 wasn't more packed. This place is fantastic."
• "This restaurant will definitely provide a 'relaxing meal' if you happen to be looking for one."
• "You'll end up with good food & with the satisfaction that you didn't have to spend costly to get it: GREAT COMBINATION."

Cons:

• "You ruined this place. This is no longer a truck stop/truck friendly place."
• "Staff everywhere but no one working."
• "There were big TVs on the wall which were playing a sports betting channel and the volume was pretty loud and annoying on one of them."
• "The big reason why I only gave two stars was the number of flies around the restaurant."
• "This was not a regular IHop, it's attached to a gas station, so the menu was limited."
• "Maybe it was a bad day/time but the least the business can do is acknowledge and be apologetic, instead we felt racism."
• "Just awful service left and didn’t even get to eat. Will not be back. Would not recommend."