Saison Reviews Summary

Service

Pros:

• "Service was fast and friendly."
• "The server helped us along with ordering snafus, and the food and wine came out efficiently."
• "Service was decent."
• "Brisk, friendly service."
• "The waitress was very nice."
• "Service was prompt, cocktails were very good, atmosphere was comfortable and a great way to start our trip!"
• "Service was welcoming and not the usual second class service I have gotten at a lot of airports."

Cons:

• "Each time, including the recent one, the staff was explicitly disinterested in their work."
• "This waiter, Wixxxm forced his colleague to take us to his table area, very rude."
• "Terrible service. A rude waiter who argued with me about the food that was brought out."
• "The only waitress even trying was a sweet girl named Nicodette who did literally everything."
• "Challenged staff makes for a rather poor experience."
• "Horrible service, horrible pricing and the supposed personnel that was there could care less."
• "The service is non-existent."

Ordering System

Pros:

• "At this establishment, you are required to order through an iPad. Which is nice if you want to eliminate human interaction."
• "Easy to order and pay at the table using the QR Code to access the website."
• "Ordering is electronic only, but once you find out how to do that, it's very quick."
• "You order by QR code and they bring the food to your table and that’s it."
• "The online ordering is ineffective and cheap."
• "The steak frites came rare (as ordered) and hot with appropriate butter and very good fries."
• "Service was ok. There is plenty of staff and they go around frequently."

Cons:

• "The iPad is set to an 18% gratuity when the staff has done nothing. Terrible design."
• "No paper menu so it takes forever for the WIFI to connect and thus to order."
• "They ask for gratuity as you check out when ordering on phone."
• "You order by smartphone and pay in advance. So you cannot ask questions."
• "Just terrible. After 20 minutes of waiting for drinks I went and asked."
• "The ipads blast ads at you while you eat, like some Black Mirror dystopia."
• "You have to put your order in via iPad, almost no interaction with the staff until someone comes blindly looking for who ordered this item."

Food Quality

Pros:

• "The granola yoghurt parfait is okay - bit on the sweet side and more like biscuit than oats."
• "You get your money's worth."
• "Our Cosmopolitans were strong and tart. The Niçoise salad was fresh and layered."
• "The dishes I had were tasty and plated nicely."
• "The steak frites were excellent."
• "The food was actually pretty good, especially for an airport."
• "The extremely expensive food was exceptional."

Cons:

• "The coffee tasted like a coffee from the street or worse."
• "Overpriced, food was terrible."
• "Waited 45 minutes for butter noodles for my kid, a shrimp cocktail, and French dip."
• "Worst dining experience ever!!!!! Don`t go to this diner because they will ask for extra money if you need some milk to go with the coffee we bought there!!"
• "Both salads were decent but way overpriced. Our total bill was $60."
• "Pricing was steep airport pricing."
• "The grey-haired male bartender doesn't keep his mask over his mouth and nose, and he's also incredibly rude."

Price and Value

Pros:

• "Prices were fair for quality, setting and in an airport."
• "The food as well as decor was as good as any similar restaurant outside the airport."
• "The salad with grilled salmon I had was fresh and tasted great."
• "The Breakfast is fantastic! Omelettes the size of Texas. Bacon from Canada."
• "If you come ready for airport price points, you won’t be disappointed by the high quality ingredients and attentive service."
• "Little pricey but the food was fresh and enjoyable."
• "The steak was cooked perfectly though."

Cons:

• "We spent about one hundred dollars on avocado toast, fries, and a salad, which is absolutely INSANE, even by airport standards."
• "$191.00 for 4 dry sandwiches (one I didn’t order) and some fries seem like a lot of money to be treated like I’m at McDonalds."
• "What is not clear, unless you read the fine print at the last stage of the ordering process (which doesn’t even show you a total number or breakdown), is that you automatically get charged an 18% tip."
• "I'm not a big fan of having to tip prior to even seeing an employee."
• "We expected to pay high because it’s the airport after all, but $83 for a club sandwich and a burger. NOT WORTH IT."
• "Don't stop at this overpriced place that was worse than fast food."
• "Unbelievably slow. 20 min for drinks. 40 min for entree."

Ambience and Atmosphere

Pros:

• "The restaurant is clean, modern and comfortable."
• "Nice restaurant and nice decor."
• "Atmosphere was comfortable and a great way to start our trip!"
• "The restaurant has a wonderful French cafe feel to it with lovely decor and comfortable seating and tables as well as a nice large bar with seating."
• "The overall ambience was just right: lively but still intimate."
• "Plus two stars for the ambience though. Social spacing is respected."
• "Best airport restaurant I’ve seen in the US and great all-around French restaurant I’ve visited regardless of location."

Cons:

• "This place is not that high end for the servers to act the way they do."
• "The ipads blast ads at you while you eat, like some Black Mirror dystopia."
• "Horrible service, horrible pricing and the supposed personnel that was there could care less."
• "Food was decent, but the prices & service were horrible."
• "Expensive and food is not that good."
• "You will wait forever for overly priced food."
• "Very unpleasant atmosphere to sit and eat and have a conversation."