Outback Steakhouse Reviews Summary

Service

Pros:

• "PEDRO was an amazing server. His customer service was top notch."
• "Our service was amazing! Milly was great!"
• "Jennifer G gave us an excellent service."
• "Pedro went above and beyond for service fast excellent service didn't have to ask for a thing."
• "Our server Brendan was doing a good job with all of our request and was friendly."
• "The service was amazingly good from my waitress Sam. Wish all my servers were so nice."
• "Our server Pedro was excellent, very attentive to us."

Cons:

• "Service was not anything to brag about."
• "The service/waiter Pedro was excellent."
• "Service was great atmosphere even people around us at other tables were all kind of talking with each other it was really nice."
• "The last time there the food took over 2 1/2 hours. Management finally came over after I requested... Then bill arrived, full amount and I never saw Management again plus waitress had no idea."
• "The service was average and came out in a timely manner but I would not recommend to come here if you expect good service."
• "We were put on a waitlist and were told the table was ready. They then proceeded to tell us we had to wait as the table was in fact not ready."
• "We’ve had some bad customer service at several establishments lately from rude hostess to inattentive servers."

Food Quality

Pros:

• "For my meal I had the meatloaf, which was cooked very well. They sliced it and then pan fried it to give it a crispy outer texture."
• "The bloomin’ Onion was great but it’s too much onion for a party of 2."
• "On top of your splendid service, the food from appetizers through the main were absolutely delicious!"
• "The main course goes it was very well-presented and taste great."
• "We went for the chicken ribs, they were tasty and the portion was large."
• "The drink prices were great, and their Mac and cheese is the best."
• "It was definitely delicious, so easy to pull apart and the sauces that came with it were yummy."

Cons:

• "Price for the portion was disappointing."
• "The side dish was not what was ordered."
• "The steaks were practically moo-ing and the broccoli was barely cooked and unfortunately we didn't have time to send it back so we ended up having to leave hungry."
• "For the price, the steak had more cartilages than meat."
• "Appetizers came out first and they were just alright, not as good as I remembered."
• "Very disappointed! We always order takeout and the food used to be very good but this time my family was very disappointed."
• "The appetizer was a little small for the amount that we pay."

Ambiance

Pros:

• "This restaurant had a great system going where multiple servers were attending as a team."
• "Love this place, if you haven’t had the wings pure truly missing out."
• "It was also nice of the manager Daniella to come in and check on us while we were here to make sure everything was ok!"
• "The place on tonight was not too loud, the food came in great portions and our server Pedro was amazing."
• "Drinks get refilled quickly. Ambiance is always nice as well."
• "The atmosphere in the restaurant was cozy and warming as the lights were dim and the wood and foam furniture was welcoming."
• "Clean restrooms. Huge parking lot."

Cons:

• "Parking lot is a bit strange, it's a long walk to the front door."
• "The tables were crammed together, making it hard to walk between tables comfortably."
• "We got seated at a small booth that was disgusting and was not even wiped down."
• "The music was a little too loud to have a conversation without feeling like you're yelling."
• "No one in the place was smiling. It was tense the whole time among the staff. Even when coming to the table the girl who served the food was sour faced."
• "The mash was molded and too soft. Zucchini over cooked, bread slightly warm and butter melted."
• "I was here last time about 10 years ago... I am sorry to say but think the outback lost its character."