Yonkers Autoland Reviews Summary

Category: Used car dealer Yonkers, New York

Address: 288 McLean Ave, Yonkers, NY 10705, USA

Phone: +19149660068

Rating: 4.6
based on 162 reviews.

Customer Service

Pros:

  • "The salesperson (Zee) was awesome, has a great personality, very helpful."
  • "Nick helped me get the best deal on my car with a very welcoming attitude."
  • "The staff provided attentive assistance and took the time to answer my questions, explain the vehicle's features, and offer valuable insight."
  • "Great customer service."
  • "Everyone was so nice and helpful since we walked in the door."
  • "The sales representative was very patient and helpful throughout the whole experience."
  • "Franshele & Cheyna were very great helps."

Cons:

  • "This place is very unprofessional."
  • "Whoever deals with the phones is extremely dismissive."
  • "Elizabeth the receptionist should be fired, she records customers without consent."
  • "I went to see a car after calling a whole day ahead to schedule an appointment... WASTE OF MY TIME!"
  • "After I said I wanted to buy a car in a specific price range the dealer repeatedly tried to pressure me into financing a car well above my budget."
  • "Horrible service. Would not even let me test drive the car without running my credit."
  • "This is not a way to run a business or treat customers."

Vehicle Condition

Pros:

  • "I can say that I left with the vehicle that was perfect for me with the rates that I wanted."
  • "Even after buying the car, the people working there are still a great help with finding services needed with the car to remain in good shape."
  • "Recently bought my 2014 Mitsubishi Lancer in great condition great price."
  • "Bought a car BMW mileage is good no hidden fees they were quick and straight up."
  • "I walked away with a car the same day and all their cars are nice and clean."
  • "Good selection of used vehicles."
  • "I was shopping for a car for almost 2 months I went to almost every single used car dealer in the area and the first thing that I noticed about them is how clean the cars are."

Cons:

  • "The car was EXTREMELY DIRTY. And one of the side mirrors were BROKEN!"
  • "They reset the dashboard engine lights before I could test drive it."
  • "The car has so many issues in the short time that is has been in my possession."
  • "Also the pictures did not show all of the cosmetic issues on the car."
  • "Car completely shut down a week ago ( after two months purchasing) it was the key fob that was dead."
  • "The cars tires were flat and the rims were rusted."
  • "Car had no visible damage in the photos but was sitting on four flats."

Dealership Integrity

Pros:

  • "I would recommend coming here if you want the best service and deals."
  • "100% would recommend without a doubt."
  • "I HIGHLY recommend Yonkers Autoland, the service is AWESOME and they are so friendly."
  • "I recommended them to 2 people."
  • "I recommend it for any buyer these dealership is very honest and reliable and fair and they love there coustmers!!"
  • "What I was most impressed with was the level of honesty of the staff there."
  • "I would definitely recommend purchasing a car from here. 10/10"

Cons:

  • "This place is pure evil do not ever come here they did a bait and switch on us with a gray Dodge Charger."
  • "Came here to get my first car based on the reviews and I’m here to tell you all of the positive reviews are forced to be written by the general manager Jean Carlos."
  • "This place is a scam!!! Don't go to them!"
  • "My experience with Yonkers Autoland was a scam."
  • "Worst place in Yonkers to purchase a car. THEY WILL SCAM YOU!! Stay away."
  • "Just another FRAUDULENT dealership filled with shady sales people that use any sleazy tactics to make a sale."
  • "it is not safe to buy cars in this dealership. THIS IS A FRAUD."

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