IHOP Reviews Summary

Service

Pros:

• "Server Diane was great. Helped walk us through the menu."
• "By far the best service I've received here."
• "Really good experience today. Our server Steven was courteous and attentive."
• "Service is always good, with a particular shoutout to AJ who is always friendly and attentive."
• "Our waitress was wonderful and her co worker very attentive."
• "The server was very attentive. I'm talking bringing soda refills before your soda is empty."
• "Excellent, speedy service and good food from the female manager who brought out my curbside order last month and the male server AJ who provided a pleasant dining experience this week."

Cons:

• "Our waitress Charlene...should seek different employment...waitressing isnt her field."
• "Waitress didn’t even approach our table for 15 minutes."
• "Our server was noticeably on drugs. She was falling asleep while taking the order."
• "Service was also slow despite not being busy."
• "These waitresses and hostess were rude and seemed like we were bothering them."
• "The service was friendly, but slightly inattentive."
• "Waitress staff is overwhelmed with business."

Cleanliness

Pros:

• "The dining area and bathrooms are always clean."
• "The location was clean the bathroom was clean."
• "Very Clean!!"
• "The store is clean and the restrooms were tidy and clean."
• "The restaurant was clean and in good condition."
• "The food and kitchen were clean. I checked."
• "It was clean, but probably only because it was new."

Cons:

• "The restrooms were dirty."
• "The silverware was filthy and there were bugs all over the wall."
• "It was filthy! It definitely wasn't cleaned the night before or that morning."
• "Floor of the store was dirty please keep it clean as this is a food place."
• "Dirty disgusting restaurant, the bathrooms looked like a crime scene."
• "First impression in the bathroom: there was a huge nasty poop splatter in the toilet and paper all over the floor."
• "ALL THE SPOONS LOOKS DIRTY."

Food Quality

Pros:

• "As usual, the pancakes were great."
• "Real turkey breast, NOT processed."
• "The food is always prepared hot, fresh and delicious, without a long wait at all."
• "The food was made quickly, correctly, and it was ready for me to pick up at the quoted time."
• "Good food served hot."
• "The food was hot and delicious!"
• "The pancakes were fluffy, the bacon crisp, the eggs done just right."

Cons:

• "Meat portions on breakfasts are obscenely small."
• "The pancakes were dry."
• "Super slow, orders took forever to come out most of the orders were wrong."
• "Absolutely terrible I ordered a cali melt it came without the bacon avocado and tomato."
• "The food sucked."
• "The cannoli pancakes just tasted like bananas."
• "Food was cold to lukewarm."