"He loved his burger and fries, and my salad was pretty good."
"We had an amazing burger that was better than at some fancier restaurants."
"I tasted the bison burger and it was delicious."
"The burgers are awesome."
"Burger was excellent, as usual."
"The burgers were incredibly delicious – juicy, flavorful, and made with fresh ingredients."
Cons:
"I ordered a double BBQ brisket burger nd when I got home nd open my burger it's smelled burnt so I open it nd everything dwn to the buns was burnt the inside of the buns were black."
"The French fries were over cooked and old."
"The sprouts were a tad too greasy and a few were bitter."
"The milkshakes are tasteless. A waste of money."
"One time the burgers were extremely salty."
"The food was disgusting everything had too much salt."
"The food, fries and burger were EXTREMELY salty and almost inedible."
Customer Service
Pros:
"All of the staff are very friendly and serviceable."
"The restaurant was very clean and the staff was friendly."
"The people were very attentive and nice; they walked over a few times to make sure the food and everything was ok."
"Staff was awesome really polite and attentive to my indecisive son who changed his order twice."
"The service was wonderful, the cashier helped me with my order to her fullest capacity even though they were thirty minutes from closing."
"The employee who took out order was very helpful and polite."
"Staff were friendly and professional. Had coupons but was told the system was ill-equipped to honor them."
Cons:
"First of all the staff was super inattentive."
"They put bacon on my salad when I explicitly asked them to not add bacon."
"The cashier was very rude and unfriendly."
"Trash customer service, we stopped here to eat for our lunch break."
"Very RUDE and LOUD customer service."
"Disrespecting to customers and Annoying to society."
"STAFF IS UNPROFESSIONAL AND NOT VERY HELPFUL."
Order Accuracy
Pros:
"Finally a burger taste just as good as it looked on the commercial."
"This smashburger actually served me a lot quicker than other smashburgers that I’ve been to."
"The service is always good at this location too, most Smash Burgers for that matter."
"Your burgers and fries are great better than all the fast food chains."