Ferrara Bakery & Cafe Reviews Summary

Category: Bakery New York

Address: 195 Grand St, New York, NY 10013, USA

Phone: +12122266150

Rating: 4.4
based on 280 reviews.

Ambiance

Pros:

  • "It’s quite beautiful inside."
  • "This is such a cute and cozy place to grab coffee and a cannoli after dinner."
  • "Great Italian dessert restaurant, that is nice and spacious with a classic oldies ambience."
  • "The ambiance of the place is great."
  • "The restaurant feels luxurious, donned with golden hardware. red carpets, and marble."
  • "What a gem. Old world authentic Italian experience."
  • "The delightful ambiance, with its warm lighting and cozy seating, made me feel like I was in the heart of the Italian countryside."

Cons:

  • "The women’s bathroom leaves much to be desired."
  • "The place looks a bit sloppy and the furniture is outdated."
  • "It was packed and unpleasant with people shuffling to get around you."
  • "The crowding takes away from the beauty of the space."
  • "Service was a joke. The white, bigger, waitress wouldn't let us sit on a 4 seat table when customers right next to the table we were given were doing it."
  • "Big tourist trap."
  • "Decor can be kitschy but it’s part of the charm."

Service

Pros:

  • "Each time we go we get impeccable service."
  • "Wonderful service."
  • "Inside seating is nice, staff are excellent."
  • "Nothing was too much trouble for the staff and they were so friendly."
  • "The wait staff were very friendly, professional and helpful."
  • "Service didn’t rush us to leave. I was very relaxed."
  • "The staff made sure my experience was nothing short of excellent, even when I decided to take my delicious treats to go."

Cons:

  • "The people behind the counter, not very friendly, not too much knowledge."
  • "The server tried to overcharge us by adding an extra ‘Canolli cake’ and not the cheesecake we ordered."
  • "The customer service was wacky."
  • "Desserts looked great. Service was a joke."
  • "The service is a bit rushed and unhelpful."
  • "Service was dissatisfying though. We waited almost 30 minutes to get seated even though the host and waiters were right in front of us, doing nothing and the place was almost empty."
  • "Our waiter was dismissive, had us waiting 20 min for our dessert but serving others quickly."

Price

Pros:

  • "The prices are affordable and worth it."
  • "Prices reasonable for the area."
  • "I found the dine in prices to be reasonable!"
  • "Prices? Well more than fair when you experience the quality of food that you will receive."
  • "Quality and fair prices along with friendly service."

Cons:

  • "It's a cute spot but the dessert is just ok and very overpriced."
  • "1 Chocolate covered strawberry costs $5."
  • "Big tourist trap. 1 Chocolate covered strawberry costs $5."
  • "Stopped by here after a dinner in Little Italy— Initially, I thought the prices were way too high for simple pastry."
  • "Pricey but worth a try if you are craving some sweets."
  • "Super small Cannoli cake is $35!!"
  • "WAY overpriced."

Food Quality

Pros:

  • "Every pastry I tried was delicious and not overpoweringly sweet."
  • "The Rum Babah. It's a light sponge cake drenched in rum. It's a perfect mix of light, sweet, deliciousness!"
  • "Canoli's were up this year and were some of the best i've had."
  • "The tiramisu was good, but we were particularly delighted with the dessert cocktails."
  • "The Lobster Tail is a crisp, flaky pastry filled with Bavarian cream."
  • "The smoothest, light and fluffiness of the creme inside the lobster tail was like nothing I have ever had."
  • "The pistachio gelato is also fantastic."

Cons:

  • "I had an espresso 'al banco' (ie standing at the counter) and it was served in a paper cup (not ideal with that price) and it didn’t taste that great."
  • "Chocolate cake was not as delectable as the rest."
  • "Also tried their cheesecake but wasn’t impressed at all."
  • "The lobster tail is below average. The filling has a gamy taste."
  • "Cookies were sub par, you could get at any grocery store or generic bakery."
  • "Cannoli was a bit soggy and the cream inside isn’t that tasty."
  • "The rainbow cookie cake was such a disappointment."

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