ON THE SPOT CAR AUDIO & WINDOW TINT & ALARM & REMOTE START/ VEHICLE VINYL WRAP Reviews Summary

Customer Service

Pros:

• "They want a happy satisfied customer every time... a happy customer is a returning and recommending customer!!!"
• "Vince was super helpful and nice.. He took his time troubleshooting with me & completely fixed the issue."
• "The owner is a nice guy who is all about the customer."
• "Owner is a class act and is incredibly customer oriented."
• "Vincent is the man! Absolutely great customer service and he was able to get me scheduled when I needed the appointment."
• "Definitely a customer-centered and respectable place to get work done, highly recommend them."
• "Vince the owner and his crew are all very professional, accommodating, and prompt service."

Cons:

• "During my hour and a half wait I had to listen to the owner complain about the lack of profits his shop is receiving and listen to multiple confrontations he had with his employees about them 'stealing time.'"
• "Very disappointment with local shop."
• "So if I could give them a ZERO that’s what it would be because my experience was totally unprofessional."
• "Horrible experience is one way to describe this place. Although the person I talk to was very pleasant he seemed too busy to actually commit to doing one thing."
• "I really hate to leave these guys any stars at all. I called ahead of time to get a feel of the place. The guy over phone was impressive with his knowledge. So I went to them. When I walked in I heard a group of guys in the back talking. Saw a couple of heads. Stood at the counter for about 10minutes messing with my keys trying to be acknowledged."
• "This is my second vehicle I’ve had tinted at this shop and I definitely won’t be returning. The owner is super unprofessional and embarrassed multiple employees in front of the entire waiting area."
• "Took my new car here last year a day after I bought it and sat here for 3.5 hours to pay $350 and now I realize my rear window isn't even 5% like all the windows I asked for. Not to mention their tools scratched my driver side door."

Pricing

Pros:

• "The quote price was a steal!"
• "There prices are lower than all of the other places I have been to."
• "The prices are very reasonable."
• "Also best $ I found out of 10 different places."
• "Pricing was the best around I drove 40 mins one way because of their reviews."
• "BEST prices, first of all and I always get 3-5 quotes."
• "Was recommended by my uncle, and I highly recommend, best prices around including lifetime warranty, everyone wants 250+ They don’t."

Cons:

• "Carlos quoted me a staggering $400 to tint my head and tail lights. I told him that was not in my budget."
• "I can't believe I've waited all day for this outcome."
• "I had high hopes for On The Spot based on their nearly 5 star rating and 100+ reviews. Unfortunately I left feeling disappointed and cheated."
• "Price was also about half of what I was quoted at another shop."
• "Waste of time. I can't speak on their work but I called the place for a remote start transmitter replacement since mine broke, dude on the phone said he had it."

Quality of Work

Pros:

• "The install was superb. I will always use On The Spot for my bus & vehicle installs."
• "They did a great job."
• "Thank you to Vince for doing an awesome job on my cars."
• "The quality of their work is outstanding. My Apple CarPlay integration is flawless."
• "They’ve Performed Absolutely Excellent Work!!!!"
• "The work looks amazing. I couldn't believe especially since the price was so affordable."
• "Overall, Install is clean and sounds great."

Cons:

• "STAY AWAY!!! My car looked beautiful before the tint dried and you could see all of the scratches, dust particles, uneven cuts."
• "Once finished, the quality of the wrap was poor. I pointed out the rough edges to the manager/owner who told me it would look better once it dried. Sadly it never got any better."
• "This time the tint is unacceptable. They just lost a good customer."
• "Took my new car here last year a day after I bought it and sat here for 3.5 hours to pay $350 and now I realize my rear window isn't even 5% like all the windows I asked for. Not to mention their tools scratched my driver side door."