Vince Lombardi Service Area Reviews Summary

Category: Toll road rest stop

Address: 116E NJ Tpke, Ridgefield, NJ 07657, USA

Phone: +12019438757

Rating: 3.9
based on 235 reviews.

Food and Beverage Options

Pros:

  • "Great place to stop as a trucker or auto traveler."
  • "The girl who helped us was really nice and friendly."
  • "The bathrooms are clean, and there are plenty of choices to eat."
  • "Even late at night some of the food service areas are open and there is a large variety of vending machines."
  • "There's an assortment of shops for a quick bite. We grabbed a combo at Popeyes."
  • "This service area boasts a variety of appealing stores for travelers, including Shake Shack, Poppies, Dunkin’ Donuts, and more."
  • "They have anything you need basically and tons of calories to make America fatter every day."

Cons:

  • "Food service at the more popular spots can have longer wait times."
  • "Food vendor served way under quality barely edible simulation of what big name nationwide franchise would have expected."
  • "Theres a few fast food choices here in the main area but nothing that your body will be happy with. Oh and theres starbucks too."
  • "Got a chicken wrap and coffee. Paid $17. Felt like highway robbery."
  • "They had the smallest pieces of chicken I have ever seen. They messed up the order and the chicken was overdone."
  • "The food service is abysmal no matter where you seem to go. (Slow and horrible food)."
  • "Food is way over priced."

Cleanliness and Maintenance

Pros:

  • "This place had a nasty, depraved reputation 20 years ago thanks to former governor Jim McGreevey, but it's been renovated and is super clean - even the bathroom - I was actually impressed."
  • "Best rest stop in NJ. Very Clean and open to the public for restroom use 24/7."
  • "Service plaza was remodeled completely."
  • "It's always a pleasure stopping here! This large-sized truck stop is known for its clean, plentiful bathrooms."
  • "Very clean, modern and bright."
  • "The bathrooms are always clean, and there's plenty of free parking."
  • "The janitor does an amazing job keeping the place clean, especially with so many daily travelers."

Cons:

  • "The truck parking lot is littered with trash and stinks of urine and excrement."
  • "The rest stop was absolutely disgusting!"
  • "Really bad if you need to walk your dog. Small grassy area covered with trash and broken glass."
  • "The bathrooms have crap on 3 of the 5 toilet seats. 2 of the 4 sinks were out of order."
  • "All of the work renovating this rest stop was a complete and utter waste. There is trash everywhere outside, the bathrooms are absolutely disgusting."
  • "Parking lot for trucks has not been cleaned in weeks, looks like 3rd world truck parking."
  • "The bathrooms are filthy often with used toilet tissue on the floors."

Parking and Accessibility

Pros:

  • "Although it took a while to get to the parking lot with it's twist and turns off the ramp I was lucky enough to find a close spotto the rest stop."
  • "Cheap gas from a full service large gas station."
  • "The parking lot is large, and the gas island attendants are friendly."
  • "Huge truck parking. Stop here at least once a week. Always can find a spot."
  • "The rest stop is very conveniently located."
  • "The car parking lot is much nicer, and the building after the recent renovation is very nice."
  • "Parking was well marked and easy to maneuver."

Cons:

  • "Too crowded would be too generous as it was so packed there was literally no place to park."
  • "The parkinglot was not well lighted consideing the weather."
  • "Parking lot was kinda scary from uneven ground in some places had to be careful."
  • "ATTENTION fellow TRUCKERS If you park your truck on Vince Lombardi they limit parking on 10 hours."
  • "Parking difficult to maneuver."
  • "The one and only parking around this area. Huge parking space, but always busy and always dirty."
  • "This place is always packed on the weekends and parking is a pickle."

Service and Staff

Pros:

  • "He was chief cook and bottle washer but maintained a very good level of customer service."
  • "Thank you to the very honest kind person who turned it in and again thank you to the AMAZING girls at the gas station!!!!!"
  • "The employees at Popeyes have a rude attitude..."
  • "The girl who helped us was really nice and friendly."
  • "It's always a pleasure stopping here! This large-sized truck stop is known for its clean, plentiful bathrooms."
  • "Staff for the various establishments seemed courteous and helpful."
  • "Very friendly staff."

Cons:

  • "The employees at Popeyes have a rude attitude..."
  • "The lady inside the truck lounge is rude."
  • "Burger King employees very rude and got my order wrong!"
  • "The only complaint is the young lady attending in the Dunkin donuts was very rude, they service was horrible."
  • "Unfriendly staff, rude customers."
  • "Staff unfriendly and lurk around watching you."
  • "Extremely rude & racist staff."

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