Address: 851 Van Houten Ave Suite # 3, Clifton, NJ 07013, USA
Phone: +19738943410
Rating: 4.6
based on 223 reviews.
Staff and Service
Pros:
"The vet and techs always answer any questions I have, offer alternative options if a particular treatment isn’t the best fit, and are just kind and patient overall."
"Dr Yasin and his entire staff were amazing."
"All the staff I encountered was kind and they clearly LOVE animals."
"The team here is fantastic. Extremely professional and very well trained."
"They love our dogs there and are always available to answer any questions or concerns."
"The staff at the place seem very welcoming and friendly."
"The staff and doctors are so easy to work with."
Cons:
"Please everyone, (DO NOT) take your pets to this place."
"I’m so so so upset my poor cat is going through this and now I have to spend more money on another vet so they can actually do the testing that is needed!!!"
"The receptionists were very rude and basically called me a liar multiple times."
"They have a habit of arguing with customers who leave bad reviews."
"Very disappointed on the way my pet was handled, I spoke with someone on the phone then that person said she never spoke with me in a very defensive way."
"There was no empathy from the staff. I absolutely would never recommend this place to anyone."
"Some of the ladies that answer the phone... there is an unjustified attitude of rudeness and disregard towards the client."
Facility and Accessibility
Pros:
"The office is beautiful and the staffs are kind and professional."
"The office was clean and bright."
"The place is always neat and organized. The wait time is not longer than 10-15 minutes. Appointments are easy to make and follow up with them."
"Such a beautiful and spotless clean facility, and super friendly service."
"The office itself is very nice and very clean."
"The clinic itself is impeccably clean and well-maintained."
"Let me start off by saying this office is one of the cleanest."
Cons:
"For all the new comers, the outside looks super sketchy and the pavement/parking is rough, but do not let it deter you."
"The office is located in a run down looking lot."
"This place is unaccommodating for working pet parents."
"I had to wait 45 minutes after my scheduled appointment to be seen."
"They also are quite flexible when it comes to payment and treatments; they work with your budget so everyone of all income levels can pay for their pets treatment."
"We never waited more than a few minutes for a vet technician to visit our car, to give paperwork or pickup our pet."
"One was in Nutley and was willing to put my baby down for a mere $958!"
Cost and Pricing
Pros:
"Just paid for his other shots a very reasonable price."
"Their prices are pretty reasonable compared to all the other vets around the area."
"The price wasn’t as bad as I thought it would be."
"Under $200 for the service I received the care and attention my dog and puppies received worth more then $200."
"What we paid for the treatment seemed very reasonable to me."
"It's decently priced, and they dispense medication on site."
"Prices are great and the people that work there are so friendly and caring."
Cons:
"I wish I could give this place 5 stars but the reason I won't is because they tend to push and sell things that aren't needed right away or are crucial for treatment."
"Brought my girl in for quality of life evaluation poor thing was suffering since January... now I’m stuck paying a big bill and cremation costs."
"The price jumped from $300 to $1,136! We asked why so much if we were quoted $300."
"This place is a scam and are making fraudulent diagnosis of pets."
"Way overpriced for minimal care a little blood work and some antibiotics $900.00 plus ridiculous pricing."
"The care given to my fur babies is wonderful. One caveat- highly overpriced."
"The care given to my fur babies is wonderful. One caveat- highly overpriced, sometimes I feel I was fleeced into expensive services I don't need- $1,000+ for a spay is a lot even if it's laser surgery."
Professionalism and Expertise
Pros:
"They provide expert care, love, and support for my furry friend."
"I am so glad I found a vet that actually cares about the animal and not just money."
"I would highly recommend this office to everyone I know who has a pet."
"Couldn't ask for better care."
"The doctors and assistants are very informative and make sure you understand the situations and possible outcomes."
"Dr. Yasin is a great doctor... you can tell he cares about you and your pets."
"The expertise and knowledge exhibited by the veterinarians at Clifton Ave Animal Hospital are truly commendable."
Cons:
"The doctor was unable to determine a kidney failure my cat had."
"He doesn't seem interested to look at my dog's issue."
"This experience at Clifton Ave Animal Hospital was not only disappointing but also concerning. The lack of urgency, questionable knowledge, and disregard for my pet's well-being raise serious concerns about the quality of care offered."
"However, the doctor was able to diagnose cavity and arthritis and suggested to run multiple tests that summed up to $900 which had nothing to do with my cat's kidney failure."
"She was not rude but she came across as incompetent, she didn’t help my dog and she offered absolutely zero, no solutions."
"Instead of doing what was said originally they refused to help my dog."