Greenwood Veterinary Care Reviews Summary

Category: Veterinarian Brooklyn, New York

Address: 708 5th Ave, Brooklyn, NY 11215, USA

Phone: +13472691967

Rating: 4.8
based on 144 reviews.

Staff and Service

Pros:

  • "The front desk staff is very pleasant; and I am a huge fan of the Dr."
  • "You are greeted by a friendly caring staff."
  • "They not only treat your pets with the utmost care and love, they also show the owners that same compassion and concern."
  • "All the receptionists are friendly and nice."
  • "The technicians are amazing and the front desk staff are so wonderful."
  • "The staff is pleasant, courteous, and they remember my puppy each time we come."
  • "Every person I interacted with, from reception to the doctor, was extremely patient, friendly and made sure to explain everything to me in detail."

Cons:

  • "The staff is uncaring and has no interest in the inconvenience they cause you and your pet."
  • "Staff do not communicate well and consistently fail to follow up on prescription requests and even test results from vet exams."
  • "The front desk staff is rude; we had an appointment on Tuesday, 06/21. As soon as we walked in she asked us 'What time is your appointment?' with an offensive tone of voice."
  • "So many times they've confirmed one appointment time on the phone with me, but then when I bring my dog in they say 'no, it's actually for a different day/time.'"
  • "The front desk staff extremely rude? It is impossible to reach anyone by phone!"
  • "I'm looking for a new vet because I cannot deal with the front staff anymore."
  • "It's ridiculous how rude she was and I would wanted to review this place for the first time."

Facility and Location

Pros:

  • "The facility is wonderful and so CLEAN!"
  • "The office and exam rooms are spotless and clean."
  • "Excellent location. Easy to get to. Incredibly flexible with scheduling."
  • "The whole office is very clean and cozy. This is truly the best place for your furry baby."
  • "The facility itself is beautifully decorated and very clean."
  • "The office is new and very attractively designed, so it’s a really pleasant environment all around."
  • "It's also a lovely office - and it has parking..."

Cons:

  • "It's like not being able to accompany your 4 year old at the pediatrician's office."
  • "I was very nervous to come since we weren’t permitted to go inside for the visit."
  • "i did not like that i had to stay outside while they took my cat in the office- the curbside attention i got from the vet was mediocre."
  • "Only issue for me is not being able to be with my dog during the appointment."
  • "This receptionist lady made me waiting outside for 20min in 100degree to have a phone call while i was told i can drop my dog's stool And being condescending toward me for asking to pay."

Cost and Value

Pros:

  • "Very reasonable prices and great service."
  • "I also don’t feel like they are trying to take your money by recommending unnecessary procedures."
  • "They are sensitive to the fact that some services can be very costly so they may offer less expensive alternatives."
  • "They aren't very expensive and actually care about your pet not how much they can get out of your pocket."
  • "It’s also very affordable in comparison to other vets."
  • "Bottom line you get a great service for a fair price."
  • "They made easy work of this and charged a very affordable rate."

Cons:

  • "They also love to stack on a lot of charges without walking you through exactly what things will cost."
  • "Money seems to be the main focus at this office now and not quality of care."
  • "BEWARE: a 15 min appointment w them easily costs $350!!!"

Professionalism and Care

Pros:

  • "I will be forever grateful for Dr. Zaccheo and his team."
  • "Dr. Fortier is an amazing Feline Veterinarian."
  • "Dr. Fortier is very caring and thorough and does a great job explaining what your pet needs and what the options are."
  • "They are always so compassionate and caring towards my dog."
  • "Polite and friendly service. Professional and knowledgeable."
  • "Very thorough explanation of diagnosis and possible treatment options. Highly recommended."
  • "Dr. Zamora is truly one of the best vets I've ever met. He saved my cats life."

Cons:

  • "The staff is uncaring and has no interest in the inconvenience they cause you and your pet."
  • "So disappointed with the staff at Greenwood."
  • "If I could give a 0 review I would! BEWARE of this place!!!"
  • "However, don't count on them in an emergency situation. They're less than helpful."
  • "The vet couldn’t answer any of my questions and was generally curt."
  • "Asked about diet, left without answers. Never going back."
  • "PROPER CARE IS NON-EXISTENT HERE. THEY WILL PARTIALLY TREAT YOUR POOR FUR BABY KNOWING THAT YOU WILL BE BACK."

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