Firebirds Wood Fired Grill Reviews Summary

Service

Pros:

• "Service is always good here, and we will definitely be returning here to eat again."
• "Service is fantastic and we really did have an enjoyable evening."
• "Our server Jessica was so friendly and had a wonderful personality."
• "Our waiter did a phenomenal job."
• "The waiter Paul was incredible. Amazing customer service, very friendly and quick service."
• "The service was friendly and attentive, and the place overall seemed clean."
• "Our server Kyle was very nice as well."

Cons:

• "Staff ignored us the whole time."
• "She gave us an attitude and made us figure out the bill ourselves, which was really rude."
• "Our server seemed new and like he didn't know what he was doing."
• "The service left a little to be desired."
• "The waiting staff was not attentive and we waited over 45 minutes for our 4 appetizers."
• "Our server barely came around to our table even though we were the only people seated in our area."
• "Service was really bad. Sat down at a table where the silverware was unwrapped from the napkins."

Food Quality

Pros:

• "Always excellent and we have been quite a few times."
• "Excellent food, drinks, and service."
• "Both dishes and the side were very good."
• "The weekend brunch is a 10 out of 10!"
• "The food we had was really good!"
• "The baby back ribs were cooked to PERFECTION, DELICIOUS and TENDER with the right amount of BBQ sauce."
• "The food was fantastic from shareables to dessert."

Cons:

• "The cesar salad had too much dressing."
• "Everything about this place was terrible. We left hungry, unsatisfied, and confused."
• "Our steaks (1 filet and 1 ribeye) were tender and cooked to the desired degree but both were very over salted."
• "Unfortunately the salmon was very dry."
• "It was like chewing old gum. It was not at all juicy, tender, or flavorful."
• "The Shrimp was raw, and an unidentifiable meat was also in the meal."
• "The sour cream tasted like it had already went south."

Ambiance

Pros:

• "It's giving an ambience of romance, comfort and coziness."
• "Upscale looking bar with a very nice outdoor seating area."
• "The atmosphere and ambiance is relaxed and casual for what I would consider a classy type of restaurant."
• "The atmosphere was very inviting, and clean. The staff was attentive, professional, and eager to please."
• "The wood grill is so aromatic and the food is fabulous!"
• "The atmosphere was a nice vibe."
• "We loved the atmosphere. It smelled great like firewood burning."

Cons:

• "Enjoying ourselves was difficult because of all the fruit flies."
• "The weather was awesome, so we dined on the patio...parking lot view was just meh."
• "The floor is dirty, my food was cold, our steaks were under cooked, waiting forever for our steaks to come back out."
• "The other negative is the restaurant is way too noisy."
• "There was little gnat type bugs flying around."
• "However as soon as our food come out so did the flies and gnats! It was terrible."
• "The table was dirty, i had to ask for it to be wiped."

Value

Pros:

• "Definitely priced well."
• "Prices are fair and the place is clean and great ambiance recommend it to anyone."
• "Happy hour specials are very inexpensive compared to others in the area and it goes until 7."
• "The price for my meal was definitely within my budget and less than I expected."
• "Prices were good for the large portions & quality of meat!"
• "A bit pricey, but prices are in line with taste and quality."
• "Pricey, but VERY worth the money."