LongHorn Steakhouse Reviews Summary

Category: Steak house

Address: 9055 Xavier Dr, Yonkers, NY 10704, USA

Phone: +19149633491

Rating: 4.2
based on 262 reviews.

Food Quality

Pros:

  • "The steak is seasoned so well you dont need steak sauce."
  • "The food was better than expected. It was tasty, and the presentation was great."
  • "This place is so amazing, the food was so amazing."
  • "One of my favorite longhorns. The food is always delicious and consistent."
  • "The food and service was great! Really wasn't expecting the steak to be this juicy and the crispy brussel sprouts was everything."
  • "The quality of the food was amazing for the price."
  • "Food was fresh and very tasty."

Cons:

  • "The food was atrocious... My brother ordered a medium well steak, which came very well done."
  • "The mushroom had a strange foul taste, the medium rare ribeye had a decent crust but didn’t taste great."
  • "Steaks were burned and dry."
  • "Mashed potato was cold so was mushrooms and onions."
  • "The prime rib was so good, that I ate the entire dish and forgot to take a photo."
  • "Steak was very dry, french fries was cold and not freshly made, baked potatoes soup (undercooked)."
  • "Steak was over cook."

Service

Pros:

  • "The staff was extremely friendly on a busy night got in quick."
  • "Thank waiter Brianna for her outstanding service."
  • "Shana was our waitress she was so great, efficient, and friendly!"
  • "Thankfully our waitress was amazing, she was attentive and really fast and the food was not bad!!!"
  • "The waitress was awesome, very attentive and the manager was very humbling and gracious."
  • "Customer service was awesome at this location by all, instantly greeted by someone when we entered the door even though the main hostess was seating someone else."
  • "The service I got from the waiter Carlos on the noon shift was just so amazing!"

Cons:

  • "If this place had no intention on serving my family why give us misinformation?"
  • "Service was really terrible, we had a party of 10, we waited for more than an hour."
  • "Was seated quickly but food took a long time to come."
  • "We waited for more than an hour until we left."
  • "I asked to talk to the manager, and she acted like nothing happened by saying that's common in there which is disgusting behavior and management."
  • "Had dinner and was by far the worst experience I ever had at long horn. Slow service and the food took over an hour to get to me."
  • "Waitress have the WORST attitude."

Cleanliness

Pros:

  • "The resturant was clean and look very nice."
  • "This is a very clean establishment."
  • "Nice chain restaurant, had expected long wait time for Saturday evening."
  • "The restaurant itself was clean."
  • "Very good nice and clean the service was perfect."
  • "It is such a lovely place to dine. The deco is great. Each booth has its own light."
  • "The staff was incredibly nice and super fun, the place was clean and really comfy."

Cons:

  • "Floors were so sticky could hear shoes pulling up with each step."
  • "As I walked around the tables, a smell of dirty mop/cloth was very eminent. The smell of dirty water was bad."
  • "The one urinal in men room was barely attached. The floor was wet with the smell of urine."
  • "The men’s bathroom was profoundly dirty and the restaurant just had a pungent dirty carpet smell."
  • "Restaurant smells like the wet dirty old carpet that they have …"
  • "We got seated all the way in the corner near the bathroom and it smelled like urine but I tried not to make a big deal."
  • "Dirty. It was my first time at Longhorn, and my first impression was blah."

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