Anthony Francos Reviews Summary

Service & Staff

Pros:

• "Their service and staff are great."
• "The guys there are very welcoming and I love the atmosphere."
• "The staff is very kind and prompt."
• "Greg and the rest of the staff are professional, courteous and most importantly friendly."
• "The staff is friendly, attentive, and polite."
• "The staff at Anthony Franco's are awesome."
• "The staff is super friendly and fast."

Cons:

• "The person on the phone was super rude, telling a lie, looking down, you name it!"
• "Whoever the girl is answering their phones at 11am doesn’t know how to treat customers."
• "Wouldn't trust someone like this to hire staff making my food."
• "Stay away from this place... they would make you ashamed for trying to figure out why they charged you extra."
• "Unprofessional and rude. I called just to see where our lunch order is and a girl answered and told me deliveries are running late."
• "The 'manager' was rude from the beginning and it only got worse."
• "So amazingly RUDE. Customer service is totally lacking."

Food Quality

Pros:

• "The best pizza. Each pie is loaded with cheese and toppings, and always perfectly cooked."
• "I go here for their buffalo chicken pizza. The chicken completely covers the pizza."
• "The food, whether bruschetta, pizza or chicken marsala, is delicious and freshly made."
• "The quality of their veal, chicken, seafood and all ingredients is top notch."
• "The quality of food is exceptional and all staff members love the items on the menu."
• "Their food is always very well made, from pizzas to pastas and salads."
• "The food is fantastic and made with precision and care."

Cons:

• "Ordered a chicken parm sandwich, (fatty and chewy) (barely any sauce and globbed with unmelted cheese)."
• "The food was ok my sandwich bread was soggy and fries seemed like they need to change the oil in the fryer."
• "This is so unsanitary."
• "The wings literally have no chicken on them, the finger fingers were like rubber and the meatballs tasted store bought."
• "This past week, I ordered a chicken dinner and it smelled awful."
• "All the three appetizers are horrible calamari like rubber zucchini not even appetizing garlic knots are extremely hard."
• "Meatball & Spaghetti soup, wish a lasagna dish and chicken parm that was stale they should just close the doors or get a real chef."

Delivery & Timeliness

Pros:

• "We also have them cater a lot of our parties and no one is ever disappointed."
• "They went above and beyond to deliver delicious, hot food."
• "Their delivery service is quick and professional."
• "Delivery is always on time and fresh."

Cons:

• "Placed an order, was told 45 mins to an hour for delivery... Over an hour and 45 minutes I called again and they said it would be there soon. When it finally arrived, the driver was aloof and unapologetic."
• "Tonight we ordered food at 6:40 -paid over the phone- they told me it would be around 40 minutes. It was now after 8:00 and the order still has not arrived."
• "Ordered 2 buffalo chicken slices and am extremely disappointed for paying $4 a slice."
• "Upon delivery it was still incorrect."
• "The delivery person was also super rude and unprofessional."

Value & Pricing

Pros:

• "The fact that they keep their prices in line with other local pizzerias provides great value to their patrons."
• "Prices were decent, food was done fast and it was absolutely fantastic."
• "Delicious food, generous portions, great location, spacious store, pleasant employees, reasonable prices - everything you want for lunch or dinner."
• "It is fairly economical as well."

Cons:

• "Used to visit once a month for past 15 years or so but that ends tonight. Understand we are in inflationary times but $16.56 for a cheese pizza to go?"
• "Food is average, but the scamming they do with the amount that they charge you is bordering to scamming scheme."
• "A pie and a large salad was $40, you can get better quality from elsewhere. Wasn’t worth the money."
• "A tad expensive but quality food and open an hour later than any other pizzeria-restaurant."

Cleanliness & Atmosphere

Pros:

• "Restaurant itself is clean with a fun atmosphere."
• "It's a pizzeria that is usually for the most part pretty clean."
• "The place is always clean and food is fresh."
• "Amazing atmosphere as well."

Cons:

• "It’s always cold in there and they leave the door open and you get a ton of flies buzzing around you when your trying to eat."
• "This isn't to come at the pizza, but the way I observed the food being handled is unacceptable for a food establishment."
• "The restaurant is dirty, just look at the ceilings and soda machine."