Supremo Food Market Reviews Summary

Product Quality

Pros:

• "The food seemed to be a decent quality for the price."
• "Their vegetables are way fresher than the Fresh Grocer a few blocks down."
• "The produce seems to be very fresh and when things are on sale the discounts can cut deep."
• "Their healthy food ingredients and spice selections have improved."
• "They've improved the cleanliness and refrigeration facilities in the store significantly."
• "Love the wide variety of exotic foods this store carries."
• "Great selection of hard to find and ethic foods, as well as reasonably priced produce."

Cons:

• "produce that's touch and go."
• "Produce often poor quality, products often not fresh."
• "Food is rotten. I've seen molded berries in the produce section."
• "the meats are not fresh and a lot of items are very close to the due date."
• "Some of the produce (& sometimes other items) particularly the leafy greens are often going bad on the shelf."
• "Rotten fruits and veggies; if they're not already spoiled at the store, then they'll be spoiled within a day of bringing them home."
• "Stuff on the shelf is sometimes expired."

Price and Value

Pros:

• "they have great prices."
• "Price is fine--not abhorrent, but not cheap."
• "The prices are good."
• "The prices are pretty good."
• "This place is also less expensive than Fresh Grocer for many items."
• "I TAKE FULL ADVANTAGE OF WHAT SALES ARE AVAILABLE."
• "THE REGULAR PRICE POINTS ARE FINE BY ME..."

Cons:

• "Overpriced, to the point of gouging… It’s like going to Whole Foods, except you pay more."
• "New ownership is clearly engaging in price gouging, imagine paying $16 for frozen fruit or $9 for yoghurt."
• "Many prices also went up considerably, especially for items that you can also find in higher end stores."
• "Expect slow service and typically high prices here."
• "Some things are insanely overpriced. Others are expired. Check the dates of everything."
• "Prices are a bit high when you compare with other grocery stores like Aldi or Walmart."
• "A way overpriced items way way too much."

Store Cleanliness and Organization

Pros:

• "It was clean with the exception of them stocking so there boxes on the floor in the aisles."
• "The store was primarily clean."
• "The produce section was well-organized clean and neat and the produce look fresh."
• "The store is clean, not congested, well stocked, and has a great and friendly staff."
• "The store has been completely renovated and went from a hole in the wall to a very nice supermarket with a great variety of ethnic foods."

Cons:

• "Apathetic cashiers (probably due to low wages), poor quality food, lack of hygiene in the store, long lines."
• "this market is very NASTY not clean at all."
• "The store is in general just dirty all the time."
• "This store has always been utterly disgusting, but now that we're in a pandemic it's legitimately dangerous."
• "The area is a bit unsafe - so much so that they have rails up to keep people from stealing carts."
• "The dumpster and trash behind the Market still emits the same stench."
• "It's a dark, old, and generally run down store."

Customer Service

Pros:

• "Staff are polite and quick."
• "The cashiers are pleasant and professional."
• "The staff is friendly and helpful."
• "The cashiers are friendly and helpful."
• "The workers, and sometimes the customers, are respectful, courteous and helpful."

Cons:

• "I am fed up with this store. Always an issue every time I come here."
• "Most of the check out conveyors have been broken for years."
• "Be prepared to wait in line for a minimum of 25 minutes since they are too cheap to hire more than one cashier."
• "The customer service isn't great, but they don't seem absolutely miserable like at FG."
• "Horrible customer service by both cashier and worse by the manager...again!"
• "Miserable customer service."
• "The customer service isn't great."

Security and Safety

Pros:

• "They do have signs around the store asking people to wear masks and maintain distance and signs on the floor near checkout counters."

Cons:

• "This place was really a happy surprise."
• "Do not shop here, and especially do not park in the parking lot."
• "The new owners are the absolute worst with how unreasonable they are about the use of the parking lot."
• "They are far more concerned with you stealing (to the point of having security take your hand bags upon entry) than with making sure their perishable products are in date and their pest problem is under control."
• "The area is a bit unsafe - so much so that they have rails up to keep people from stealing carts."
• "There's also an armed security guard right at the entrance."
• "The towing company they utilize also continuously breaks traffic rules by speeding down one-way streets in the wrong direction."