SuperFresh Food World Reviews Summary

Product Variety

Pros:

• "They have everything you could imagine and looking for and much much more!!!!"
• "They also have a lot of international products."
• "They have such a wide variety of items from all over the world."
• "Great selection of Spanish food, Central America and South America."
• "Huge selection of international foods."
• "Them spanish supermarkets tucked into the hood side streets FIRE Oriental stuff they got you can't find it nowhere else middle eastern, Indian, Haitian."
• "This place has a large selection of non process food it also has a selection of asian cuisine products and south american products that you might not find in the big chain supermarkets."

Cons:

• "Wish they had a better Asian section, they focus so much on having many types of food that it seems like some areas get glossed over."
• "Some items even expired on the shelf."
• "They're always moving the items from one place to another, making it very difficult to find certain items."
• "The only thing I would change at the moment are the shopping carts."
• "The deli doesn't make sandwiches on the spot, they want you to purchase their old soggy ones they make earlier in the day.... a deli that doesn't make sandwiches 🤣🤣🤣🤣"
• "Only thing they don't have is lobster or certain crabs."
• "They literally stock every ethnic food possible just not kosher."

Price and Value

Pros:

• "The prices are amazing and the prices (most of them) can't be beat anywhere."
• "Great deals and abundance on produce."
• "The prices are reasonable."
• "One of my favorite supermarkets with very low prices."
• "All at very reasonable prices."
• "The prices are great."
• "Decent prices."

Cons:

• "I wish to somehow we will go back to the old prices, On everything. everything is so expensive now."
• "They raced the prices, they should be more considered in general and for those people they lost their jobs."
• "It’s so expensive."
• "Their Prices are a little bit more. you might pay a dollar more for the same products that you find at the bigger chain."
• "The food quality is probably d or c grade at best and it is way overpriced."
• "This store is too expensive."
• "Very little selection and very expensive."

Customer Service

Pros:

• "The workers are very friendly and helpful."
• "Mike and his staff were knowledgeable, and very pleasant."
• "The management is definitely fantastic, i give superfresh 10 stars!"
• "The place the staff wonderful very helpful professional a very very good place to shop wonderful I recommend the place to everybody you want a good deal you want to shopgood you want to get more for your money Superfresh is the place to be."
• "Staff is nice and helpful!"
• "The staff is always friendly and helpful."
• "Staff is very pleasant all the time."

Cons:

• "She went on saying rudely you bumped into me."
• "Was very disgusted by my experience. Very hypocritical to have a store full of foods from different parts of the world, but treat their customers with blatant disrespect and racism."
• "The disrespect Teresa has towards paying customers, seems like she has no knowledge in her field."
• "Some worker attempted to rub up on my gf."
• "The Asian manager was rude, and called me a liar."
• "Your staff and management is terrible!!"
• "TERRIBLE CUSTOMER SERVICE & RUDE STAFF."

Store Environment

Pros:

• "The store itself is new."
• "I love their music, it makes you want to dance while you shop."
• "Built on the location of the Old dead Pathmark. This place revived this location."
• "The store is clean and organized."
• "Well stocked store find anything you need for cooking."
• "The market is clean and well organized."
• "I love the animals and bright colors!!!!"

Cons:

• "I went to purchase some kimchi and found not 1 but 5 containers expired."
• "Will never return. Unsafe space."
• "They closed the outside door to the liquor store! I shouldn't have to walk all through the grocery store when that's the only place I'm visiting!"
• "Staff closes the store at 11:40pm, but website says close at 12am."
• "It can get packed during peak hours so beware."
• "The problem with the music is that it is extremely loud."
• "It looks a little dumpy! Spots on the floor, bad lighting...."