MOM's Organic Market Reviews Summary

Product Selection

Pros:

• "They have unique products that you can't find at Whole foods or Wegman's."
• "Mom's Organic has great produce and hard to find items."
• "Loved it. Unlike Whole Foods which just sells the same products as Shop Rite at a premium, Mom's Organic Market has a massive selection of unique foods and spices that I haven't been able to find anywhere else."
• "They have a huge variety of vegan options."
• "MOM's has a huge variety of vegan, organic, and sustainably harvested foods."
• "Great products you won't find anyplace else."
• "They carry things other places just don't."

Cons:

• "This place has a good idea but what they sell isn't all fresh and it's overpriced."
• "Love the idea of this place, love the items for sale but WAY TOO OVERPRICED!"
• "The prices are a bit too much and some of the employees are very strangely dressed for a place of business."
• "They are very Pricey for an all natural and organic store."
• "If you like fresh fruits and vegetables, you are better off shopping at produce junction (more bang for your bucks there)."
• "Unfortunately, there is no scented body powder."
• "This store doesn't focus on offering low/no salt options though....maybe it's a space constraint?"

Customer Service

Pros:

• "The staff is always friendly and helpful."
• "All the employees treat everyone kindly and respectfully showing that they are being treated well by its owners/management."
• "The staff is super friendly and helpful even over the phone."
• "Friendly customer service and customers who are helpful."
• "Super friendly employees and unique products."
• "Very friendly staff."
• "The workers are always happy and willing to help."

Cons:

• "Customer service at mom’s is extremely bad. The workers are extremely arrogant, unprofessional and rude specially at the food court."
• "It's no wonder most of the workers there look so miserable lately."
• "Only thing is the current (new?) manager is a bit of a condescending d!ck."
• "Everytime I order food some of the toppings are missing and when you tell them about it they get very rude and arrogant."
• "She spoke to me like a child ???? This is not how you treat the people who sign your paycheck."
• "Maybe the management team at the Mom's in Camden county is a bit UPTIGHT =P 🤔"
• "The person in charge of the kitchen is extremely rude."

Store Environment

Pros:

• "The atmosphere is happy and positive."
• "The staff are friendly, and the whole store is very clean and well-kept."
• "I enjoyed my shopping experience at MOM's, and will be coming back many times in the future."
• "I commend the principles and commitment this store has demonstrated in all levels! The respect for the environment in many areas as well as the energy you feel when you enter!"
• "The store is clean the staff is very friendly and helpful."
• "Such a clean and organized place! Fresh atmosphere, comfortable environment."
• "Well laid out shop, you don't need to double back through aisles."

Cons:

• "It was a little creepy when everybody was wearing masks and they were throwing people out."
• "The prices are a bit too much and some of the employees are very strangely dressed for a place of business."
• "An adult manager would have let this go, never chasing, never confronting, never justifying chasing us down."
• "Britney gave me the gift card as well but seriously made no connection at all with me she was very cold and a matter-of-factly."
• "Horrific self pitying passive aggressive customer service!"
• "I told the manager that he made me uncomfortable in the store, but she does not care."
• "Mom’s was my favorite health food store, before they started 3-4 weeks ago selling foul chemical tasting filtered water, even after notified."

Value for Money

Pros:

• "Love the store brand peanut butter and is more affordable."
• "a bit higher than normal prices but there were some decent sales on frozen pizza and burritos."
• "In fact, 90% of the food that I buy here is cheaper than the aforementioned!"
• "It is cheaper than wholefoods and everything is actually organic."
• "This place had everything organic you could reasonably need, prices are very competitive."
• "Prices are reasonable."
• "The prices at MOM's Organic Market are similar to Whole Foods, and items such as produce, nuts/seeds, dairy have very reasonable prices."

Cons:

• "The supermarket area can be pricey depending on what you are buying."
• "This place has a good idea but what they sell isn't all fresh and it's overpriced."
• "Love the idea of this place, love the items for sale but WAY TOO OVERPRICED!"
• "The prices are a bit too much and some of the employees are very strangely dressed for a place of business."
• "They are very Pricey for an all natural and organic store."
• "If you like fresh fruits and vegetables, you are better off shopping at produce junction (more bang for your bucks there)."
• "Pricy? Yeah a bit, but you get what you pay for."