The Bagel Place Reviews Summary

Bagel Quality

Pros:

• "Best bagels in Philly!!"
• "These bagels are just right. Soft yet chewy with a faint golden sheen."
• "The bagels here are always fresh and there's great variety: always the classics plus a few unusual types."
• "The flavor and texture of the bagels were perfect."
• "The bagels had a light crispness with hints of sweetness vs sourness."
• "Everything is delicious- crispy and fresh!"
• "Their bagels are absolutely amazing. Best bagels in Philadelphia, hands-down, and even rivals some bagel shops in New York."

Cons:

• "Both bagels I got were chewy (not supposed to be a trait of bagels) and the everything bagel had maybe a sprinkle of salt and poppy seeds."
• "The bagels though. Oh the bagels. They are mediocre at best."
• "The bagels are awful, thin and little, could barely even eat the sandwich, it just fell apart because they didn't even give me a real bagel."
• "They taste like one of those ‘white bread’ bagels that have a bad bagel crust."
• "The everything bagel I got was floppy with no chew and the outside was as pale and white as a ghost."
• "Mediocre bagels. We got a mix of flavors, and most of them were stale."

Service

Pros:

• "The team is so kind and helpful, and everything arrived on time & was delicious."
• "Great service."
• "Friendly staff, La Colombe coffee and amazing bagels makes this a great place to eat and get started for the day!"
• "Service is great, good seating inside and free wifi."
• "Incredibly nice and helpful staff!"
• "The staff here is delightful, smiling and enthusiastically taking my order."
• "Very nice staff. Ask them anything, and they will go above and beyond."

Cons:

• "I was yelled at by your rude staff when I asked if my blueberry bagels could be packaged separately from my everything bagels."
• "Very upset because I truly enjoy most of their bagels. Truly disgusted with the managerial services here."
• "The 'chef' is mentally abusive and gaslights her employees and the owner is totally complicit in the abuse."
• "I don’t know her name, but the skinny girl with short blond / dirty blonde hair and the hat that is at the cash register in the mornings is absolutely horrible."
• "Service was aggressively bad."
• "This place is DESPICABLE. Would not recommend it to anyone ever."
• "SARAH THE SERVER WAS EXTREMELY RUDE BECAUSE I DIDNT HAVE A MASK."

Ambiance & Facilities

Pros:

• "Amazing spot! Cute interior, with lots of seating."
• "They're dog friendly and even make their own dog biscuits in house!"
• "Nice clean comfortable little Cafe setting."
• "They have a ramp and a lot of space for people with strollers or wheel chairs."
• "It’s a cute space (with all gender restrooms!), the bagels are fresh and their spreads are so flavorful!"
• "Such a great feel in the Bagel Place. The space is super cool, welcoming and comfortable."
• "Open and friendly atmosphere with plenty of seating."

Cons:

• "Long wait for take-outs when you in a morning rush to work."
• "Very limited parking almost nonexistent pay attention to the signs when you park here."
• "Expect to spend $22+ for 2 mediocre bacon eggs and cheese sandwiches."
• "There are a few seats inside. Feels like a small cafeteria."
• "This business has been a revolving door regarding staff."

Value

Pros:

• "The price is much more reasonable than many other places in the area."
• "Our order was filled right away, and the price was very reasonable."
• "They also deliver in minutes, incredibly fast."

Cons:

• "They still refuse to toast my bagels even when I order them toasted."
• "Very disappointed in the way this was handled; the unprofessionalism and the disrespect is absurd."
• "Disturbingly overpriced."
• "Not bad bagels but priced way too high for average size bagels."
• "Maybe a little pricey for a breakfast bagel sandwich but that seems to be the norm in Philadelphia these days."