"The workers are quick, kind, they work very hard, & always have the order right 😊."
"Service is usually friendly."
"The staff was extremely friendly and welcoming despite the place being very busy."
"All the employees are friendly even when they are busy."
"The customer service was great as usual and I'm so happy I got my day started stopping at Sharkey's."
"The staff are great too, so efficient!"
Cons:
"Minus points for never picking up the phone."
"So this review isn’t about the food. This review is about the poor customer service that I just experienced."
"Customer service is poor from being rude on the phone to unfriendly in person."
"The girls who answered the phone were super rude."
"However, the customer service is terrible."
"Speak up with your mask on and stop staring at customers like you have no idea what you're doing."
"The owner said that wouldn't of happened and is just allowing his employees to act unprofessional and treating customers like that."
Food Quality
Pros:
"Any day I get to start my morning off with a Sharky's bagel is bound to be a good one."
"You can tell that these bagels are made on the spot. They are incredibly flavorful and don’t disappoint."
"Egg sandwiches are handmade with ingredients our bodies need, real eggs and cooked over heat."
"The bagels are fresh, eggs are cooked perfectly."
"The bacon, egg & cheese bagel I had with butter was fantastic."
"Sharky's Bagels are delicious! When toasted, it is the right amount of crunchy to chewy ratio."
"The bagels are delicious and fresh! I recommend the 'Sharky's Special' breakfast sandwich particularly."
Cons:
"Food is pretty good, but nothing extraordinary."
"However every single time I go here they mess my order up."
"Today, however, my bald boyfriend found a long hair in his sandwich, on top of our order being wrong."
"Bagels tasted day old when i got my food half hour later oder was wrong."
"Mine was handed to the wrong woman which means they are just letting people walk with others food and not checking their receipts."
"Today was the worse the sandwiches have ever been."
"Waited 22 mins for a toasted bagel with cream cheese... received a cold untoasted bagel with cream cheese."
Efficiency & Order Accuracy
Pros:
"Quick service for as swamped as the place is during a rush."
"Sometimes there's a wait, sure, but great things sometimes take a bit! It's worth the wait, even on mornings with a line!"
"I ordered a shark attack on a plain bagel... by the time I was back my order was done."
"They make the food pretty much right in front of you and they have great quality food, no skimpy bacon here, they got the thick cut!"
Cons:
"Great bagels, great sandwiches, however someone forgot about the customer experience....1 cook, 30 plus people waiting."
"They STILL dont take phone orders or understand how that would help speed things up and increase business while reducing in shop chaos for the customer."
"I dont believe it should take 40 minutes for 2 breakfast sandwiches."
"Honestly the bagels are decent but I wish there were another option besides this place."
"I've seen it just ringing in their faces and they completely ignore it, even when not with a customer."
"Really behind the times that there’s no way to place an order beforehand since there’s no mobile ordering either."
"There’s absolutely no reason why somebody who places a phone order, arrives there and then have to wait more than 20 minutes to pay for their order."
Ambiance & Cleanliness
Pros:
"Our entire company loves this place and we go there all the time."
"Best place to get a breakfast sandwich in the area!"
"Loveeeee Sharkys. They have amazing bagels, cream cheese, and sandwiches."
Cons:
"The place is small with little or no place to stand/sit if its busy."
"The floors were filthy."
"The place is very small forgot my order bunch of high school kids running it."
"Tables and chairs piled up in the corner but no covid sign to say why so you have to stand outside waiting for your bagel sandwich to be made."
"The lobby of the store is very tiny and if there are 4+ people waiting for an order to be finished cooking, the place gets very congested."
"Everyone there was under the age of 25 and we heard all about their bad time with four loko, weekend drinking plans, favorite bars, and that time they were so drunk."
"All kids in there no adults. Half of them looked like they just rolled out of bed."
Value & Pricing
Pros:
"They are very well- staffed, efficient, delicious and fresh bagels."
"They are the only shop in my opinion to have consistently large and fluffy bagels."
"Sharkys has the best bagels in southern New Jersey! There is literally no reason to go anywhere else for a breakfast sandwich."
Cons:
"One piece of pork roll 😆 1 egg and 1 slice of cheese everytime!"
"I expect at least 2-3 pieces heck charge more if you want but make sure that sandwich is husky for the money."
"Bagels are good, not great. Pork roll is paper thin."
"Your bagels are amazing!! But Your sandwiches are less than mid!"
"However, they have increased their prices and it seems like the bagels are smaller."
"It was a good bagel but it was kind of light on the egg and pork roll."
"All kids in there no adults. Half of them looked like they just rolled out of bed. Bagels are goid but wen u order a bacon egg an cheese it should probably have more than 1 single piece of bacon."