THE TIRE DEPOT Reviews Summary

Category: Tire shop

Address: 721 NJ-35, Ocean Township, NJ 07712, USA

Phone: +17329889000

Rating: 4.9
based on 163 reviews.

Customer Service

Pros:

  • "This business is run with a level of customer service that is hard to find these days."
  • "Al will ensure that your service needs and customer service exceeds your expectations."
  • "Customer service unmatched! I called several other establishments and specifically chose The Tire Depot because they were knowledgeable, very fairly priced, and kind."
  • "Everyone who helped me was polite, friendly, efficient and extremely competent."
  • "The staff super friendly and have now had 4 different family members use as well - all satisfied customers as well!"
  • "They were so professional on the phone."
  • "The receptionist was so welcoming when I walked in with my dog and made us feel right at home."

Cons:

  • "The only CON about this place is I had no idea it even existed."

Honesty and Integrity

Pros:

  • "Courteous, Friendly and Honest."
  • "Honesty, Integrity, Experience define the experience at this family operated business."
  • "They were very honest and repaired the flat without any up selling that I get at other tire shops."
  • "Most importantly, he was extremely kind and honest and didn’t try to persuade me that I need a brand new tire like other places do."
  • "I was so impressed with how honest they were."
  • "Very professional and honest."
  • "The owner and his father are both amazingly kind, honest, and willing to stop to help a person in need."

Cons:

  • "Wanted to sell me unsafe used cracked tires."

Efficiency and Speed

Pros:

  • "Had us back on the road within 20mins... so competent, quick and kind."
  • "I never had to wait for service."
  • "In and out within 5 mins fixed flat replaced donut."
  • "I was in and out of there in less than 10 minutes - tire plugged, excellent service."
  • "As soon as I got there with my car he took it in and it took less than an hour to be finished."
  • "I was in and out of there in 30 minutes."
  • "I was in and out with a new tire in 20 minutes. The price was very reasonable and the customer service was great."

Cons:

  • "I would not recommend this place to anyone. The worst place I ever went. Nasty mechanic and owner."

Value and Pricing

Pros:

  • "AL the owner gave me an amazing deal on all for tires I doubt that I would have gotten anywhere else."
  • "The Tire Depot helped me find a great set of tires for my vehicle for less than what others would have charged."
  • "They saved me $300 in the process!!!"
  • "Also their price on the tire (if I needed one) was the best price."
  • "The price of the tires was incredibly reasonable."
  • "The owner gave me a quote that was very reasonable."
  • "The price did not exceed the estimate and I think it was extremely reasonable for the excellent service I received."

Cons:

  • "I think the stars given here should not even be a fake star. Extremely aggressive business owner said the price was $100. When I got the payment, he took $107 from my account."

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