Bagel Street Grill Reviews Summary

Food Quality

Pros:

• "Local place that makes fresh bagels, sandwiches, and full breakfast items."
• "Bagels themselves are tasty and the one with egg and bacon is pretty good especially for the price."
• "Fresh bagels with a wide variety of spreads."
• "I had a very good cheeseburger on a tasty roll with cheese and fresh lettuce."
• "Anything you get here is delicious."
• "Their food is phenomenal and their customer service is ever better."
• "The bagel sandwiches are always fresh and taste amazing."

Cons:

• "Food has always been good but not recently."
• "The bagels taste like grocery store bought ones not very fresh no flavor and barely any of the actual flavor you order."
• "After receiving my burger that was completely dry, and well done, and needing some significant flavor I noticed that the patty did not have porkroll inside of it like I saw on tv."
• "The danish had to be days old. Inedible... extremely stale."
• "Bagels are undercooked, and it just generally does not taste the same anymore."
• "The bagel didn't look like they were close to %100 whole wheat flour."
• "Twice I’ve ordered a bagel toasted with jelly. Super simple, yet they messed up."

Customer Service

Pros:

• "Walked in 2 minutes before they closed today and asked for a decaf coffee. They brewed a whole fresh pot even though they are probably going to throw out the rest."
• "Service is also friendly and very fast."
• "The staff is very friendly and quick."
• "The staff was excellent and the sandwiches are phenomenal!"
• "Plus, the customer service is great, and Kathy (one of the managers) is really sweet and helpful."
• "Loved the service though. They were quick with lots of staff to help."
• "The staff treats you like family, 10/10."

Cons:

• "Absolutely disappointed at their customer service and will never revisit here."
• "Service was terrible. When you ask for certain requests, they catch an attitude and charge extra."
• "Forget about placing an order over the phone, they hang up on you."
• "The staff simply said that she didn’t 'listen' to us ordering and did not apologize for it."
• "The lady who takes order was unprofessional and seemed reluctant to interact with me when taking orders."
• "I placed an order for pickup, and when I approach the desk to ask if my order was ready, an older woman told me she would be right with me and proceeded to ignore me for the next 15 minutes."
• "FOUND MOLD! HORRIBLE customer service!"

Price and Value

Pros:

• "Prices were average."
• "It's consistent and not too expensive."
• "Prices are fair, bagels are great!"

Cons:

• "For 1 extra slice of meat total $9.60 Highway Robbery."
• "Oh and it’s insanely expensive for no reason."
• "Outrageous!! $9.13 for two bagels with butter and one with cream cheese!"
• "$18 for a breakfast sandwich and a tuna sandwich...and that’s it."
• "Well over priced it cost $6.50 for 1 egg,1 slice of pork roll on a roll."
• "$15 bucks for a simple 1 egg sandwich and some potatoes, ridiculous!"
• "More expensive then NYC."

Atmosphere and Cleanliness

Pros:

• "getting a grilled cheese with coffee and sitting down to eat and soak in the atmosphere is the best thing you can ask for on a morning!"
• "Nice homely place at Plainsboro."
• "Might be less important to some, but I love the collection of local newspaper and magazines available to read while enjoying a good meal."
• "Restaurant was clean and inviting. Staff was very nice."
• "About the store: the area is clean and service is fast and they have many customers."

Cons:

• "The place is kind of a downer."
• "The front of the house employees are not wearing their mask correctly."
• "Now it just feels cold with subpar food."
• "The hygiene of the workers is foul."
• "I watched the lady making bagels whip her forehead sweat with the entire paper towel roll."