AFC Urgent Care Perth Amboy Reviews Summary

Staff Professionalism

Pros:

• "The staff from the front desk to all the way to the doctor were beyond professional, helpful and caring."
• "The doctors are always so nice and knowlegable, the front desk staff is great they even put batman on for my son the other day!"
• "The staff here at AFC urgent care were so friendly and accommodating."
• "The staff and doctors here are terrific and super-responsive!"
• "The staffs and the doctor was absolutely amazing!"
• "Everyone was very professional."
• "Very caring and supportive individuals who are upscale stand up professional's and most definitely willing to go that extra mile to make sure that you your family and friends are well taken care of."

Cons:

• "This place gets worst day by day. Down to the receptionist to the manager."
• "Dr and nurse were both extremely rude nasty and disrespectful."
• "That girl in the front desk is nasty nasty nasty from the time I walked in."
• "I am extremely disappointed and appalled at the service received by one of that receptionist. Her attitude and sass was not needed."
• "Very unprofessional staff..walked in and the receptionist were all talking super loud among themselves."
• "Upon walking in I was greeted with an attitude as if the receptionist has been having a bad day."
• "Completely unprofessional the front desk was yelling and arguing with staff."

Facility and Services

Pros:

• "Always a good experience for us, clean and quick!"
• "The office is very nice and super clean. Easy to make an appointment and not a long wait."
• "The facility was very clean as well."
• "Let’s start off with how clean the office is! Everything is sanitized and upkept nicely."
• "The clinic itself is very clean."
• "A very impressive facility."
• "It’s a fairly new location. Had plenty of parking, no wait."

Cons:

• "All they rely on is tele med."
• "This place should make it clear that a virtual appointment is required and done first before an actual appointment for the testing."
• "Children need to be seen in person especially non verbal children."
• "This urgent care refuses to see children in person."
• "They use Covid as an excuse to refuse in person care."
• "Despite the attentive staff and excellent care from the doctor, my visit faced a setback due to the absence of on-site X-ray services at the Urgent Care."
• "Additionally, the limited parking, despite the facility being less crowded, added to the inconvenience."

Customer Experience

Pros:

• "Highly recommend coming here, Definitely will come back!"
• "You didn’t have to wait long."
• "You are able to make an appointment online and you never really wait long."
• "It's nice to go in get checked and go home within two hours."
• "Great customer service, took care of me with great attention, no long waiting time."
• "Also I didn't have to wait much."
• "Making appointments and The wait time to be seen is very swiftly."

Cons:

• "I wouldn’t ever recommend to anyone."
• "NASTY PLACE STAY AWAY."
• "Save your time and energy there is another urgent care right up the road with excellent customer service and patient satisfactory."
• "Horrible experience DO NOT RECOMMEND."
• "Worst place ever. Would not see my daughter because she has a cough."
• "If you are sick, DO NOT GO HERE."
• "If you can DO NOT Give your service to AFC Urgent Cares especially Perth Amboy."