"The burgers are amazing. We had the chipotle burger and it was cooked fresh."
"Double Black Burger was one of the Tasty burgers I have ate."
"The burgers are cooked to order excellently. The Buns and toppings are all evenly proportioned and taste amazing."
"Offers a flavorful burger experience with a lot of variety. Juicy and well-prepared meat."
"The turkey burger is delicious, also try the avocado shake, so good. The vegan burger is tasty as well."
"The burgers here are much better than any chain burger. They are made as you order so my burger has always been cooked the way I like it and has been nice and juicy."
"Delicious, juicy burger. All toppings tasted fresh."
Cons:
"Burger was average at best and nothing special."
"The burgers have changed, it wasn't as good."
"The main problem I had with this burger was that they claim they're never frozen, but that's what the burger patty tasted like."
"Asked for medium well and it came pink and raw in the middle. Way undercooked."
"Not the best burger and not the worst. For the cost, I expect better service and higher quality."
"The meat on the burgers are really small."
"I did not expect to get food poisoning from this place; seeing as I’ve been here before and usually the food is prepared properly."
Service
Pros:
"The service was great compared to how you hear about New York."
"The woman who took my order was a pleasure to deal with."
"People behind the counter were friendly too."
"Customer service is excellent."
"The staff is absolutely wonderful! They are so kind and so friendly!"
"Staff were very nice and food came In quickly. Even when there was a mistake with my order they made sure to make it right."
"The staff were very nice and the service was quick, would definitely recommend it!"
Cons:
"Just be aware, the girl behind the counter will throw your change at you and is usually the rudest one behind the counter."
"The WORST customer service experience ever."
"Had a very disappointing experience at black burger. Having to deal with a racist female employee who didn’t even care to tell me that my order was ready."
"Terrible service and attention to detail. Allergic to dairy and they put chipotle Mayo on everything."
"Then they made me wait another 10 minutes so they could make another one."
"The kind lady at the desk should definitely receive a couple training sessions to learn to take orders."
"That man needs to go, from someone who is not from here and that being my experience at the restaurant I will never spend my money there and hope nobody does."
Price
Pros:
"Very tasty burgers, and reasonable prices."
"It’s amazing for the price since it’s so cheap and it tastes so good as well."
"Prices are competitive to a dine in burger joint."
"Great food at a great price."
"Very good pricing for what you get too, highly recommend for takeaway!"
"Man, how many places do you know of in New York city where you can get a good burger for under $10?"
"Unbelievably inexpensive for TriBeCa and really tasty food."
Cons:
"I paid 50 dollars for an order of one hamburger, and I got 3 dollars in change."
"However, be prepared to spend a bit more than your usual burger joint."
"The prices were high, I payed around $14 for the meal."
"However for a small place with minimal seating, paying $31+ (before tips) for 2 burgers and small milkshake is too much."
"Slightly over priced. Expect to pay about $17 and indoor seating is barstool style so dont expect to sit for a long time to rest your back."
"The menu is on the pricier side considering that this place has limited seating at the counters by the window, no bathroom, and is more of a takeout spot."
"$27 dollars later for a burger, fries and shake and they forgot the fries."
Ambiance and Space
Pros:
"Quirky small burger place on Canal Street - worth a visit if you want an alternative fast food burger."
"cool place to get a burger on hudson street. the inside is only big enough to fit seven customers but the workers did a great job preparing the meals quickly and managing the flow of people."
"It was a cute little shop too and there were a couple of stools so you could eat there if you wanted."
"This place is a must-visit for anyone craving a top-tier burger in an unassuming setting."
"It's more of a pop-in style spot, but they do have some bar seating facing the window and looking out onto the street."
"A small corner burgers and shake hangout serving up the basics and some specialties."
"This place is amazing. A cozy little burger place with a modern look."
Cons:
"However, it is cramped. The outdoor seating area during the pandemic isn't too clean or welcoming quite frankly."
"Note the place is really small (e.g., ~5 stools) and so much more suitable for takeaway (especially in the summer since it's all open air with no AC)."
"The space inside the restaurant is pretty small."
"No fry selection, only curley fries and the place was tiny."
"The location is very small and its so busy and loud with all the cars and trucks."
"Limited seating and small space."
"The general sitting area was very tight and could use a good wipe down."