"Customer service was excellent! At one point the line was a little long and one of the staff came and took the orders to speed up the process."
"They provide excellent customer service and the prices were reasonable."
"Great food so yummy & service with a smile & a pleasure to serve you like family !!!"
"Customer service was excellent, the owner was very personable and took time to explain some items on the menu that I had questions about."
"The customer service from everyone I have spoken to at this restaurant has been absolutely great!"
"Customer service is also A1 which makes it an amazing experience."
"They have the nicest staff, fast service and serve THE best Jamaican food!"
Cons:
"The young man was very rude and unprofessional i order my food asked for chicken patty (likeness of jamaican beef patty) he rings me up without telling me they didnt have it."
"The young lady working there gave me horrible customer service."
"Poor customer service no thank you are nothing."
"In a world where customer service is everything, it’s sad I have to share my horrible experience at this location."
"Poor customer service, and unwilling to assist people."
"The staff was rude and not inviting, I felt very uncomfortable ordering food."
"I was chastised for not staying on hold and when I explained what happened the guy continued to chastise me and hung up on me!"
Food Quality
Pros:
"The curry goat is my personal favorite because it reminds me so much of my dad's curry goat."
"The food was very authentic to the culture."
"Mac & Cheese - baked with a nice crust on top, not too salty but great cheese flavor."
"If you are looking authentic Jamaican food; I would recommend this place, the food is delicious, I had the oxtail, jerk chicken, red peas soup and curried goat and it's very tasty."
"The Jamaican jerk chicken and ribs was some of the best I have had."
"The food was fresh and hot."
"Everything is very fresh and always served piping hot."
Cons:
"The oxtail that was purchased for me had no flavor; it appeared to be cooked for the non-seasoned."
"It was really horrible and a waste of money."
"This place is crazy expensive for small portions of food that isn’t that great."
"The cuisine feel short in flavor."
"The Curry Chicken was bland and smelled raw."
"The chicken was flavorless, all I tasted was salt."
"No flavor at all!!! I was extremely disappointed I'm pregnant and was craving curry chicken and it was nasty."
Portion Size and Pricing
Pros:
"Large portions at good prices."
"You get quality and quantity for your money."
"Love the big portions of food they give... the best Jamaican Food I've ever had."
Cons:
"I ordered a Large Curry Goat for $19.75 and additional side of Curry goat for extra $10.75 and I just could not believe the little quantity of food that I got for $35."
"For a small oxtail it was 23.00. There was literally 4 pieces of oxtail and a little cube of Mac and cheese."
"Platter too small for $28.00."
"It was like $21 for a large mixed platter with ox tail and jerk chicken."
"I paid $40 for large curry chicken, Mac, plantains, and Roti and the plate I received was hardly enough to feed a toddler."
"The food is overpriced and the portions are small."
"For $25 the portion isn’t up to par at all for the oxtails I received. Bland as well. Way over priced for the amount of OK food you get."
Cleanliness and Atmosphere
Pros:
"The restaurant was very clean and food was well prepared."
"The restaurant was well maintained/clean."
"It's very clean in there."
Cons:
"Why the server not wearing a glove."
"I seen a roach in this establishment and the employee tried to act like he did not know what I was talking about."
"The atmosphere in the store is deflated."
"fYI- don’t put a bathroom cleaning schedule on the wall if the last time it was initialed was a month ago."