Address: 551 Chancellor Ave, Irvington, NJ 07111, USA
Phone: +19733742585
Rating: 4.5
based on 179 reviews.
Customer Service
Pros:
"Ms. P is also one of the best things there. She is was beyond nice and welcoming. Amazing service."
"The customer service is beyond 5 Stars."
"Great customer service in person and over the phone."
"The service was immediate and the delivery and presentation of our meals was second to none."
"Staff Very engaging wit customers."
"The customer service at this place is top tier 👌🏽 👏🏾 🙌🏾."
"Very sweet and helpful hardworking customer service staff with a Manager/owner who loves and cares for all of her guest."
Cons:
"The owner is just as bad as the employees. No apologies, no acknowledgement, no nothing."
"Terrible service. I called 20 minutes ago to place an order and the girl hung up on me."
"The place was empty it took them literally 25 minutes to give me my food from the back."
"I stood for a while everyone said hi but nobody took my order so I sat down until someone would realize that my order hasn’t be taken yet.... another girl walks in the restaurant and immediately is able to place her order."
"Servers aren't wearing masks. Some patrons are coming in without."
Food Quality
Pros:
"The stews are good."
"I had the curry goat, which was moist and tender. Cooked perfectly."
"Authentic Jamaican food."
"The jerk chicken! Chicken was very tender and delicious, rice mixed with the juice yummy!"
"The jerk pork is very good. It is done on coal fired grill and smoked to perfection."
"The oxtails and the brown stewed chicken were tasty and delicious. The curry goat is tender and well seasoned."
"You get the real Jamaican “yard” taste, flavor in all of the dishes."
Cons:
"The jerk chicken was not cooked throughly. It was very tough and not tender."
"The jerk pork was spoiled, it's like it was done days ago."
"Jerk chicken was burnt with a lot of char, not even a hint of jerk seasoning and it was so dry it went straight into the trash."
"Food is not authentic in anyway."
"The stew chicken was superrr hard."
"No jerk season flavor at all."
"The oxtails were to die for. The meat melted in my mouth and was so tasty that I couldn't stop eating it."
Atmosphere & Cleanliness
Pros:
"When we walked in, we were greeted enthusiastically and invited to sit down."
"The Location is spotless clean, and you walk in and the smell of fresh Grilled Jerk Chicken hits you instantly."
"The owner and her team are very welcoming and they create a very loving, appreciative & family oriented environment."
"The staff in the place is the best you’ll find. Most Jamaican restaurants don’t show appreciation to their customers & I can’t say the same for this place… they’ve treated me so well every time & it means so much."
"A warm& friendly environment& staff."
"As I walked up the steps and walked in, I was pleasantly surprised at the cleanliness of the restaurant."
"I liked the fact that the place was super clean even the bathroom!"
Cons:
"If there was a blizzard, no transportation, or the last restaurant on earth I would not eat here ever."
"This will be my first and last time here This is not it."
"At first glance, the outside decor wasn't appealing."
Value for Money
Pros:
"The food is delicious and the prices are great!!!"
"Best jerk spot ever!! Yes it’s a small place but the food is delicious!! Worth the wait and definitely worth the money."
"I got a small and their version of a small was a lot BIGGER than I expected."
"The portions are beyond gracious at such low prices."
"The prices were well worth the food."
Cons:
"Together we paid around $60 to still get food from somewhere else because we were still very hungry."
"For $30 this was not worth it."
"Great food I love it there. I had bought like 40$ worth of food asked the lady for a tray or something I can eat from… she really recommended me to go to a supermarket and buy plates there because there cheaper and the ones they have is expensive."
"The prices don't match the potions. Especially the oxtails.. a small oxtail cost 20 dollars and they only gave me 3 oxtails.. again just 3.. and it doesn't taste that great."
"Prices are very high $25 for a large oxtail and the 5 pieces of oxtail is ridiculous."
"The food was flavorful but the portion was really small and way too expensive for what I received."