Milk Bar Reviews Summary

Service

Pros:

• "The service here was great! The cashier was patient and helpful and made recommendations that we ended up purchasing."
• "Beautiful store and products. Julie the manager keeps a gorgeous clean, tidy and fun store! All the displays are so gorgeous, everything so clean."
• "The workers who work there are super nice though."
• "The customer service was great."
• "I want to give a special shout out to kaitlyn for being so helpful and still having time to be helpful to other customers."
• "It was a cute place, the workers were super nice and enthusiastic!"
• "best milk bar location in the city. All the different staffers have been courteous and nice."

Cons:

• "Employee who took my order shouted to the other employee 'can't you get it yourself'."
• "i experienced a very bad customer service at this store, the 2 women who worked there were very very rude."
• "Food was fine but staff was needlessly aggressive and rude."
• "The lady behind the counter was a little rude to me and the other customers."
• "At this location, the staff is rude."
• "Unfortunately, the team member behind the counter created a negative experience with her poor attitude and obvious contempt for her job."
• "Worst service ever."

Food Quality

Pros:

• "Cute little dessert shop with unique cookies, cakes, and ice cream!"
• "The cornflakes ice cream was also very tasty and incredibly unique."
• "The cookies are honestly to die for."
• "Every delicious thing here is well worth the money."
• "One of my top picks is the cereal milk."
• "The Crack Pie was so delicious, rich, and buttery."
• "The compost cookies and crack pies were completely decadent and delicious."

Cons:

• "The past 2 times I ordered, my cake slices were STALE."
• "Waste of money! The desserts here are overly sweet, pre-packaged, and one dimensional."
• "The crack pie was so disappointing! It was not even close to what I had last time I bought one in midtown."
• "It was overly sweet with a taste of sweet and low."
• "I was soooo excited for this place but unfortunately the cookies tasted so artificial."
• "Definitely did not like it.. it was a sweet AND WAY TOO SALTY!"
• "The strawberry flavor was super artificial."

Price

Pros:

• "At $1.85 a piece, it's actually a pretty reasonable price."
• "Even better, this Upper West Side location has same day delivery from 58th St - 123rd St between Central Park West and West End Avenue."
• "They gave me a free cookie since I visited on my birthday."

Cons:

• "Sure, the price of their soft serve ($8), shakes ($7), milks ($5), and pies ($44) are a little on the pricey side."
• "Also the cereal shake wasn't worth $9."
• "Ice cream is whack and overpriced."
• "For that price?!?! I should’ve just gone to a bodega or drank syrup."
• "Well, the $12 price tag for the B'day Cake Slice took me aback."
• "Cheeseburger bomb was decent but overpriced ($9 w tax)."
• "If you want the extra corn flakes on the outside it will cost you extra for a total of $5.75, which is quite a price tag for a mouthwash size cup."

Ambiance

Pros:

• "Great little shop with fun decor, friendly staff, and unique AND delicious food."
• "Skip the lines at the other locations and make your way here."
• "It's chill, clean, and it serves up those Momofuku Milk Bar goodies that you've come to love."
• "This Momofuku Milk Bar is a great location in the Upper West Side."
• "This corner bakery is a member of the MOMOFUKU chain, so they continued with the quality and high standards and prices."
• "This store location is a bit smaller than others, but they still had a decent amount of goodies here."
• "LOVEEE Milkbar! They have some of the best treats (we especially love their truffles)."

Cons:

• "The windows were super dirty, the small shop wreaked of bleach, and the signage was tacky and looked old."
• "Cookies all individually wrapped in plastic giving it a gas station like vibe."
• "The place looked like it needed a little TLC."
• "Also, a cup of milk was more money than the cookie itself which seemed weird."
• "Wow, really hot inside when I went. Like ac broken?"
• "Even the store was not pretty. It was pretty small and boring."
• "This place is gross. I asked for a cup of water and it had a bunch of dirt at the bottom of the cup."