"What a unique ambiance paired with a true tea party experience while still having some classic eats."
"Ambiance is whimsical and traditional yet approachable."
"Such a cute place for tea and desserts!"
"Amazing atmosphere; The place oozes fancy high tea chat-time."
"The aesthetic and the vibe of this place is just beautiful."
"The setting was enchanting, creating a wonderful atmosphere for this special occasion."
"Extraordinarily beautiful tea shop!"
Cons:
"It was really loud in there, tables too close together."
"The outdoor seating area is not heated and the tables are small and uncomfortable."
"The space is pretty, but also too busy."
"Inside atmosphere - looks like a tasteless buffet with chandeliers."
"Lighting is very bright, feels like a school cafeteria."
"The outdoor tables are not that great with tea marks left on it which can’t be mopped off."
"With one toilet for the entire place, very frustrating on a busy Saturday."
Service
Pros:
"The staff was wonderful and very attentive."
"The staff themselves were very understanding and said there were connection issues with the app they were using in the outdoor area."
"The people here are very nice and friendly."
"The staff is friendly and they work their tails off."
"Service was very friendly and prompt as well."
"The staff, especially Katy, went above and beyond."
"Their service was very good, very professional and friendly."
Cons:
"This place is understaffed so it takes forever to place an order and get your food."
"Waited over an hour and a half for a dessert, only to learn that staff forgot to put the order in."
"The customer service has been awful lately. The workers who greet you at the front are so unwelcoming now and have an attitude."
"The waitress seemed confused by the whole concept and our order."
"The service wasn’t the best, we had to wait 15-20mins for someone to come take our orders."
"Service was very slow, at one point the waitress did not come to us for an hour it felt like we were forgotten."
"I had to wait a long time to pay, staff seemed to have forgotten about us."
Food & Drinks
Pros:
"The rose milk tea and English toffee milk tea are two of my favorites."
"Food was good very pretty presentation."
"Both the Purple Yam Souffle and the Coconut Panna Cotta were amazing."
"The tea here is super good, and I am a great fan of the floral teas."
"The food is good. We tried a salad, the French fries, and the Boba crepe cake. All were delicious."
"The afternoon tea set is one of the best I've ever had — for the quality and aesthetic, the price is unbeatable."
"The scone was a plain scone served warm with apricot jam and clotted cream and was absolutely fantastic."
Cons:
"The hot chocolate tasted like grocery store cocoa mix."
"The rest of the platter, however, was just okay."
"The taste of the food was just okay."
"The tiramisu was average. Could’ve used more coffee flavor."
"Comparing to some other tea houses, the hors d'oeuvres are very tiny and un inviting for the price we paid and the taste is nothing special."
"The food isn't well made. The bread was stale. Scones fell apart to the touch. Pastries had a rotten taste to it."
"The black tea was oversteeped and bitter so that pot was not even drinkable."
Value
Pros:
"The inside decor was so cute, the afternoon tea was the perfect size and very affordable."
"Lovely afternoon tea place that's very reasonably priced but a bit too noisy."
"Although the price point is a bit high for what we ordered but still worth a try."
"It is fairly priced, compared to some of the other tea houses."
"Everything is reasonably priced for the value."
"Reasonably priced and had a nice time."
"It seemed like a good price for what we got, it was around $65."
Cons:
"Prices are a little on the higher end for the type of food/drink items on the menu."
"They never informed about a $15 minimum card charge so i was charged extra."
"The desserts cost more than lady m but taste much worse."
"Probably 1.5-fold more expensive."
"They added 18% gratuity as a line item 'tips for 5 ppl & more' and then the card reader was another separate gratuity."
"Take not if you’re using your card they require at least $20 minimum purchase. You can still use your card and will be charge an extra $1 if it is below the $20."