Meet Fresh Reviews Summary

Dessert Quality

Pros:

• "The desserts here were simply delicious and authentic."
• "They are well known for their Taro balls and the grass jelly hot is not bad."
• "Love the variety of puddings, mochi, and jelly that accompany their shaved ice!"
• "The glass jelly and brown sugar shaved ice is so classic and fresh."
• "Delicious Taiwanese desserts that aren’t overly sweet or heavy."
• "insanely good shaved ice. Not Japanese style with fake flavored syrup."
• "It has great Taiwanese desserts. The warm jelly is a wonderful treat for winter."

Cons:

• "This place is too cheap. Throw tons of ice instead of ingredients."
• "The taro and sweet potato balls are really bad though, too much flour and not enough real sweet potato and taro."
• "The desserts were always very bland."
• "The Taiwanese ice has way too much pure ice."
• "The icy dessert bowl was okay and had a weird aftertaste."
• "The taro paste usually tastes so fresh and flavorful. This time it tasted bad, like carrots without flavor."
• "Herb jelly has no herb flavor, which disappoint me."

Service

Pros:

• "The service was quick (~noon-ish on a Saturday)."
• "Friendly staff and helpful."
• "Happened to come at a time where it was not too busy so the service was very quick!"
• "The staff was extremely helpful with suggestions - patient, friendly and never rushing."

Cons:

• "Like other reviewers have mentioned, dining in isn’t a particularly pleasant experience."
• "Product is great, but customer service is severely lacking."
• "She has very bad unpatient attitude."
• "Inside was not very clean. They did not wipe down the tables once customers left."
• "The service is horrible, people are rude there."
• "Staff seems to be uninterested in what they are doing and toilet is gross."
• "Service is horrible. They are so slow at preparing the food."

Price and Value

Pros:

• "Very reasonable prices."
• "The price is reasonable and the amount is a lot."
• "The price was 5.75 for a good size cup of oolong milk tea."

Cons:

• "Price in NY is the most expensive in the world I have ever taken Meet Fresh signature."
• "Over priced."
• "For $7 a drink, at such a premium, it should not be understaffed."
• "It is a bit of pricy here!"
• "Its pretty pricy first of all."
• "They recently raised the credit card minimum to $15, which is ridiculous in Manhattan."
• "I can’t believe I spent $8 for this."

Ambiance and Cleanliness

Pros:

• "The interior is super updated and there's plenty of seating on both floors."
• "Benches were good for people watching."
• "The place is clean and comfy."

Cons:

• "The place is a bit run down with very limited seatings inside."
• "The table and seats seem to be rarely cleaned and the last two times I was there, it reeked of urine."
• "Lighting is poor and the shop looks run down."
• "The inside of the store had no lights on, clutter/crates/paint bins piled everywhere, and no A/C turned on inside."
• "Lots of sticky spots on the counter where we ate which made the experience somewhat unpleasant."
• "Dining in isn’t a particularly pleasant experience. Table was sticky and incredibly wobbly, and there was a weird smell by the bathroom."
• "Tables and chairs need to be cleaned more often."

Order Accuracy and Wait Time

Pros:

• "Order at the counter then grab a seat. They will give you a beeper for when your order is ready."