"The ice cream from Milk Bar is absolutely divine! 😍"
"The combination of moist cake, creamy frosting, and fun sprinkles was pure perfection."
"The cereal milk soft serve is unlike any flavor I’ve had before. It’s quite extraordinary!"
"The cake and truffles were my favorite…they go great with champagne."
"The Milk Bar Pie is to die for, and the Crunchy Cereal Milkshake is the best milkshake I've had in years."
"The seasonal apple cider donut cake, however, was incredible, loaded with autumnal spices with perfect portions of creamy frosting and cake."
"Every bite was a celebration of flavor and left me feeling delightfully satisfied."
Cons:
"The pie looked like it just came out of a washing machine and the flavor was galaxies away from the hype."
"Birthday cake was not edible, it was so dry that it was falling off while trying to put a fork in it."
"Sat down and ordered the birthday cake and milk bar pie, too sweet."
"It tasted so salty with not even enough sweetness to compliment it."
"Everything extremely sweet, couldn't even finish half of a cookie."
"The cake is very sweet and not very moist. The cookies were not a hit with my family."
"The birthday cake slice is too sweet for me. The crack pie is nothing spectacular."
Customer Service
Pros:
"The cashier Julie was an absolute delight. She helped me pick their famous pie and was so happy."
"Staff were super friendly and even gave us a recommendation for an awesome pizza spot to go to after the class."
"The service is excellent and the staffing very friendly."
"Amazing service and friendly staff."
"The instructors, Yasmin and Lauren I believe, were very helpful and welcoming."
"What really made this place special and amazing is their employees. They were kind, patient and enthusiastic."
"The two gentlemen working the counter were hilarious and such a pleasure to be around. The service was quick and attentive."
Cons:
"Had a asian lady with blonde hair serve us and she was so nasty to me."
"The service can be really slow especially when it is busy."
"The person handling the desk on Dec 30th friday night was incredibly rude and frustrating."
"The staff member at the register who served us was extremely rude."
"We asked the lady at the counter what she recommended and she wasn’t helpful at all."
"Kinda rude staff, no one looks happy."
"The girl who picked up the phone had a terrible attitude from start to finish."
Value for Money
Pros:
"Everything here is so delicious - from the famous crack pie, to their birthday cake (or their seasonal pumpkin dulce de leche), to their salty options (loved the italian hero bomb) - everything here is worth the high price tag!"
"If you have the opportunity to try the anniversary cake, do it!! It was epic."
"I recommend going with friends so you can share and try more then one thing."
"The cookies and ice cream were so good!"
"These cakes are extraordinarily good."
"Always great experience for flavor, quality and cleanliness."
"The sponge was the best part, I really liked it, the fruit jelly tasted good but was a bit too sweet for me."
Cons:
"Prices for most single-items on the menu range from $4-$7."
"Their offerings are very expensive."
"A cake with a 10in diameter is $120. THAT IS OBSURD!!"
"Price for a piece of cake was $10 plus tip, which I didn't think was justified."
"50 dollars blown on a pint of milk soft serve that tasted like sour milk that'd been left on the counter 😬"
"Their cakes were decent and the staff was average, but the reason this review is one star is that their cakes are extremely overpriced for what you are paying for."
"For the money we spent on this tiny layer cake, I could have bought 6 from a local Boston bakery."
Ambiance and Cleanliness
Pros:
"The atmosphere is awesome though and ppl watching at the window was nice."
"The atmosphere at the milk bar is really cute and fun."
"It is a super clean place, I would definitely go back there again!!!"
"Atmosphere is great, and feels like an invested tourist attraction."
"The overall atmosphere is nostalgic, funky, and fun."
"Pretty displays and a very photogenic interior."
"The decor looks brilliant and beautiful with adorable & colorful balloons."
Cons:
"Zero wow factor when I tasted cookies and cake portion on dirty tables."
"Ambiance was nothing special, the shop was almost empty when we visited."
"The place was not clean and dry that day too."
"The place was horribly maintained."
"It was silent when we walked in and the 3 employees that were behind the counter just kind of stared at us."
"The place was not clean and dry that day too."
"This is how a place that lost its soul to commercialism looks like."