"Loved the sandwiches (I got the Mac Daddy and eggplant parm) and even got some Sanchez sauce to go."
"Simple, but flavorful sandwiches for a reasonable price in large, filling portions."
"The CHEESEBURGER was the best we ever had- we alll shared a bite and couldnt believe it was so good - soaked with cheese and made on Uber soft Hawaiian bread."
"Their cheesesteaks are simply the best in the world. The flavor is perfection, the ingredients are fresh, and the service is fast."
"The sandwiches are delectable, and the service is efficient."
"Very good hoagie. Bread was fresh, it had the right balance of meat, cheese and toppings."
"The flavors bleded together perfectly."
Cons:
"The red is the denoted protein content which is sorely deficient."
"Seriously awful food. I had the displeasure of pissing away a good 10 dollars on a sad and pathetic excuse for a fat sandwich that was quickly and carelessly prepared."
"The bread isn't the same, the meat quality is DEFINITELY NOT the same."
"The minute i pulled it out. Greasy as hell. The bun soggy, condiments on one half, meat flavorless all i tasted was the egg."
"Nothing special about the sandwiches and it was 99% lettuce with barely any meat or cheese - and I got a cheesesteak!"
"Absolute worst cheesesteak I’ve ever seen. One tiny piece of meat and slice of cheese on bread."
"Felt like I got a garden salad with old roast beef meat that tasted funny and was super dry."
Service
Pros:
"Also, placing the order on the phone ahead of time was really convenient."
"Highly recommend ordering mobile - there is no advantage to ordering in person on a kiosk."
"The staff were very nice and efficient, however the bread was stale and the meat mimicked what you would get at Subway."
"Drove down from Canada 7 hours to visit where I lived years ago and this was my first stop... great food great staff great portions."
"While it doesn't offer seating, the order and pick-up process is swift, usually taking around 10 minutes."
"The new electronic ordering system works incredibly smoothly."
"Fresh everything, friendly hard working staff."
Cons:
"A bit crowded and had to wait about 15 mins to be recognized for an already completed pickup order."
"Used to be the go to hoagie shop of town but their customer service has gone down the drain."
"However the service is pretty awful - Long lines, the workers have a bit of a language gap."
"Food was good but the workers were really unorganized."
"The staff can be little rude at the night time but given the traffic that they get it's understandable."
"Incompetent staff; if you see an older gentlemen, Indian/South Asian male (late-40s) taking orders, just turn around and walkout."
"The guys behind the counter ignored me for 8 minutes."
Ordering System
Pros:
"Highly recommend ordering mobile - there is no advantage to ordering in person on a kiosk."
"The new electronic ordering system works incredibly smoothly."
"They've adapted well to COVID, by blocking off the interior of the shop and supporting online ordering and outdoor kiosks."
"You can order on-line to cut down the wait time but no matter how you order your order is always great."
"If you are paying with card, they have kiosk for you to order from. The staff is really friendly and welcoming."
Cons:
"With their new kiosks there is no way to select toppings on your sub, so twice I've added in the 'special instructions' that I would like lettuce tomato etc. Both times the subs came with nothing on them."
"Almost 10 minutes after paying and placing my order I received a text saying I order would be ready in 60-65 minutes."
"Ordering process was a bit frustrating. The restaurant was empty, and we wanted 5 sandwiches for our party. We had to build the whole order in the kiosk before it was submitted."
"Now it’s all about online ordering and kiosks that never seem to work correctly."
"Ordered online. Gave a pickup time. People that arrived 15 minutes after us got their food first. Waited for 40 mins after our pickup time."
Value
Pros:
"Cheap, good selection and fast service."
"Simple, but flavorful sandwiches for a reasonable price in large, filling portions."
"Excellent value for the money and open late."
"Cheap and tasty - we ordered 2 half sandwiches 1 soda and that was filing enough for 2 persons lunch."
"The price was surprisingly reasonable, I think that it was about $6.50 for a half which is more than enough for most people."
"Prices are extremely affordable and have barely increased."
"I was pleasantly surprised they didn’t kill me with a big price, $9."
Cons:
"Not worth the $16.53."
"Paid $20 for the worst cheesesteak I’ve ever had and decent cross cut fries."
"They are now charging a $.50 service charge for what reason I have absolutely no idea."
"Cash only, and prices are higher than what their current online menu shows."
"Can’t believe what happened to this this place... Also not to mention the sub have been on the decline for years... spend money on your ingredients."