Uncle Giuseppe's Marketplace Reviews Summary

Category: Gourmet grocery store

Address: 2330 Hempstead Tpke, East Meadow, NY 11554, USA

Phone: +15165791955

Rating: 4.5
based on 160 reviews.

Store Atmosphere and Layout

Pros:

  • "The atmosphere here makes you want to spend the day."
  • "Upon entrance my senses were awaken to a bevy of stimuli."
  • "You're going shopping with an experience!"
  • "It was an experience that I must revisit."
  • "The store was very clean, well organized and the stuff looks very fresh."
  • "This place it’s like walking into a MICHAEL ANGELOS PAINTING, every pixel it’s in the right place."
  • "Everything is fresh."

Cons:

  • "It is not a store with lots of square feet, so it can get cramped often."
  • "Small and dirty store that advertises itself as a grocery, but is only a glorified meat market and overcrowded deli."
  • "It felt like a dirty delicatessen."
  • "This particular store was disappointing compared to the others I've been to smithtown, port jefferson, hauppauge are a cultural experience to Italy and and feels like I've been to Italy every time I go but this store is small and doesn't have the amount of produce and Italian flair of the others."
  • "They need to make more space at the deli section."
  • "Awful layout like other UG stores."
  • "The help desk was no help, they all look like they really don't want to be there."

Customer Service

Pros:

  • "One very nice man went in the back & brought me out several - he went out of his way for a customer."
  • "Most employees were helpful & gracious."
  • "The people who work at Uncle Giuseppe's go out of their way to be helpful and polite."
  • "The customer service was wonderful."
  • "The employees cannot be more helpful or accommodating."
  • "All the employees were very helpful."
  • "The staff are very friendly and helpful."

Cons:

  • "Vinny was the person who skipped me online while I had waited 8 minutes and instead took the person that came after me."
  • "Witnessed a guy picking his nose on his cellphone, called for help and he stood there and persisted doing the same."
  • "The workers were not as knowledgeable about pricing and how many to feed."
  • "The lady behind the register just looks at me."
  • "We just had a really bad experience with the blond girl that I’m guessing is the register manager."
  • "I've also been ignored while they chat each other."
  • "Sometimes the guys they've got singing I just want to jump over the counter at them."

Product Quality and Selection

Pros:

  • "The selection of store prepared food is out of this world."
  • "The quality and selection are fantastic."
  • "Everything there is fresh & delicious !!"
  • "The food was delicious, even in a large quantity."
  • "The food quality and variety is supreme and they have excellent sales."
  • "Their house pizza rivals a lot of delivery, cheese selection, ingredient selection..."
  • "This store has the greatest selection of cheeses, olives, meats, pasta and whatever else you are looking for."

Cons:

  • "Got meatball Stromboli for my son and I. Was inedible. Disgusting. Thrown out after one bite each."
  • "Bought the chicken franchise in the refrigerator section and it was the worst meal I've ever had."
  • "Looking at just 1 cheese case i found 3 expired bries."
  • "Tomatoes had mold on them."
  • "All I can say is 'buyer beware' since I recently purchased meat there and it was bad."
  • "UG's calamari was tough and tasteless."
  • "Everything is overpriced and average to below average quality."

Pricing and Value

Pros:

  • "Prices range from good buys to pricey and everything in between."
  • "They sometimes send coupons in the mail."
  • "Excellent place to buy groceries, at a good price."
  • "Quality food for great prices."
  • "The price seems pretty average but so far the quality stands out."
  • "A little pricey, but you get what you pay for."
  • "Love this Uncle G's.. I once left my change and they called me (linked the receipt with my cell phone #) - very grateful."

Cons:

  • "I find their prices generally salty overall."
  • "Their prices are on the high end."
  • "As just a supermarket it's flat out too expensive to be worth it."
  • "Everything is overpriced and average to below average quality."
  • "They are so overpriced."
  • "Prices very high throughout store."
  • "This grocery chain is expensive."

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