"Every time I step into the gardens it feels like I'm stepping out of the city."
"Good variety of flowers and trees. Different settings like desert, rainforest, Japan garden, etc."
"The gardens were beautiful and huge, definitely worth the trip and ticket."
"SO beautiful! I’m so glad the conservatory is open again!"
"It's a gorgeous place to walk around on a sunny day!"
"The Brooklyn Botanic Garden is an oasis of serenity, offering a much-needed breath of fresh air amidst the hustle of city life."
"The Brooklyn Botanic Garden is a true gem, bursting with vibrant flowers and a peaceful atmosphere."
Cons:
"The garden is large and is divided into different themes... some places are too crowded to enjoy the scenes."
"A lot of the park isn't as manicured as I expected."
"Some places were closed."
"Meh. It's a decent botanical garden but the events they have here really detract from the beauty of the plants."
"3 stars because ponds are dirty and smelly."
"The only thing I did not like it the tickets office service, they gave us wring tickets and took long time to solve the issue."
"There was a lot of construction happening so we couldn't get through everything."
Accessibility and Facilities
Pros:
"Restrooms - there are plenty spread out around the grounds."
"Next door parking lot was very convenient."
"The areas to rest, restrooms and dining areas are well maintained and clean."
"The food court has some nice choices."
"There’s an outdoor cafe with a little bit of seating near the tulips and indoor rooms where you can buy food or eat your own food."
"There are many places to sit and soak up the wonders of nature."
"There are restrooms and food options throughout different parts of the gardens!"
Cons:
"The bathrooms are not that clean. There are no wheelchair accessibly options available which is sad."
"Don't take on or off your sweater. You need a permit to change."
"Not outside food or drink allowed into the gardens."
"Although the food and drink is ridiculously overpriced."
"The Cafe was overpriced and not super worth it."
"Some areas of the greenhouse was so hot-we left right away because we were sweating in our winter clothing."
"Some of the plants in the glasshouses need some care and upkeep."
Staff and Service
Pros:
"Staff were courteous and helpful."
"I've found BBG staff very helpful, friendly, and professionally a joy to work with."
"All of the staff were friendly and helpful."
"The staff were all working hard, getting ready, and trying to stay ahead of the increasing workload."
Cons:
"Beautiful place. Very rude staff."
"Staff was never responsive to our large lilac group's requests."
"Found it unnecessary to SCREAM at children under the age of 10 for touching rocks on the floor."
Events and Exhibitions
Pros:
"One of the most beautiful light and sound shows in a botanical garden."
"I took my family to see Lightscape: Brooklyn’s Winter Spectacular at the Botanical Gardens and it was an amazing experience."
"The Brooklyn Botanic Garden's Lightscape is like stepping into a fairytale."
"I had an amazing time experiencing the ‘Lightscape’ show. It was a beautiful walk through the garden with different light installations."
"My most favorite holiday ritual is visiting Botanical garden Lightscape ✨."
Cons:
"The lights in the park aren’t worth the ticket price."
"The Lightscape event is ridiculously expensive."
"Went to the lightscape show at the garden. It rained the entire time so definitely dulled the experience."
"Went to the Botanical Garden in the evening for the holiday light show... There was not a single strand of Christmas lights on trees—mostly spotlights and some neon."