Brooklyn Botanic Garden Reviews Summary

Category: Botanical garden New York

Address: Brooklyn, NY 11238, USA

Phone: +17186237200

Rating: 4.7
based on 439 reviews.

Botanical Garden Experience

Pros:

  • "Every time I step into the gardens it feels like I'm stepping out of the city."
  • "Good variety of flowers and trees. Different settings like desert, rainforest, Japan garden, etc."
  • "The gardens were beautiful and huge, definitely worth the trip and ticket."
  • "SO beautiful! I’m so glad the conservatory is open again!"
  • "It's a gorgeous place to walk around on a sunny day!"
  • "The Brooklyn Botanic Garden is an oasis of serenity, offering a much-needed breath of fresh air amidst the hustle of city life."
  • "The Brooklyn Botanic Garden is a true gem, bursting with vibrant flowers and a peaceful atmosphere."

Cons:

  • "The garden is large and is divided into different themes... some places are too crowded to enjoy the scenes."
  • "A lot of the park isn't as manicured as I expected."
  • "Some places were closed."
  • "Meh. It's a decent botanical garden but the events they have here really detract from the beauty of the plants."
  • "3 stars because ponds are dirty and smelly."
  • "The only thing I did not like it the tickets office service, they gave us wring tickets and took long time to solve the issue."
  • "There was a lot of construction happening so we couldn't get through everything."

Accessibility and Facilities

Pros:

  • "Restrooms - there are plenty spread out around the grounds."
  • "Next door parking lot was very convenient."
  • "The areas to rest, restrooms and dining areas are well maintained and clean."
  • "The food court has some nice choices."
  • "There’s an outdoor cafe with a little bit of seating near the tulips and indoor rooms where you can buy food or eat your own food."
  • "There are many places to sit and soak up the wonders of nature."
  • "There are restrooms and food options throughout different parts of the gardens!"

Cons:

  • "The bathrooms are not that clean. There are no wheelchair accessibly options available which is sad."
  • "Don't take on or off your sweater. You need a permit to change."
  • "Not outside food or drink allowed into the gardens."
  • "Although the food and drink is ridiculously overpriced."
  • "The Cafe was overpriced and not super worth it."
  • "Some areas of the greenhouse was so hot-we left right away because we were sweating in our winter clothing."
  • "Some of the plants in the glasshouses need some care and upkeep."

Staff and Service

Pros:

  • "Staff were courteous and helpful."
  • "I've found BBG staff very helpful, friendly, and professionally a joy to work with."
  • "All of the staff were friendly and helpful."
  • "The staff were all working hard, getting ready, and trying to stay ahead of the increasing workload."

Cons:

  • "Beautiful place. Very rude staff."
  • "Staff was never responsive to our large lilac group's requests."
  • "Found it unnecessary to SCREAM at children under the age of 10 for touching rocks on the floor."

Events and Exhibitions

Pros:

  • "One of the most beautiful light and sound shows in a botanical garden."
  • "I took my family to see Lightscape: Brooklyn’s Winter Spectacular at the Botanical Gardens and it was an amazing experience."
  • "The Brooklyn Botanic Garden's Lightscape is like stepping into a fairytale."
  • "I had an amazing time experiencing the ‘Lightscape’ show. It was a beautiful walk through the garden with different light installations."
  • "My most favorite holiday ritual is visiting Botanical garden Lightscape ✨."

Cons:

  • "The lights in the park aren’t worth the ticket price."
  • "The Lightscape event is ridiculously expensive."
  • "Went to the lightscape show at the garden. It rained the entire time so definitely dulled the experience."
  • "Went to the Botanical Garden in the evening for the holiday light show... There was not a single strand of Christmas lights on trees—mostly spotlights and some neon."

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