"The facility itself is really modern and in a great area."
"This is the hottest and newest gym in NYC. It's a no Brainer if you live in the neighborhood."
"For architecture and amenities this gym was outstanding."
"It’s like WeWork nice while being a legit climbing gym in an amazing location in Brooklyn."
"They also have the most spacious fitness area I’ve seen in a Rock Gym which is super nice for conditioning after a good climbing session."
"Great, clean facility."
Cons:
"Excellent place in a prime location… extremely overcrowded at any time of day."
"The very popular gym floor probably deserved a larger swath of real estate."
"Another thing that asks for improvement are the routes."
"It's very dirty. The Yoga studio was clean, but EVERY bathroom was out of paper towels or broken."
"I have to dock a star for the conspicuous absence of locker rooms."
"No free guest passes except on your birthday."
"Of course outside Boulders are not as good to grab, more slippery, than inside."
Staff and Service
Pros:
"Friendly staff."
"Super friendly staff."
"The staff is really friendly too."
"Moses was a great representative too! Very friendly and great service."
"The staff was friendly and knowledgeable too."
"The staff are amazing, very kind and helpful and overall great people."
"The employees are extremely kind and the atmosphere is very casual/fun."
Cons:
"Also many of the staff seemed aloof."
"Staff can be unfriendly and aren’t always knowledgeable."
"Their lack of knowledge was disappointing but frankly understandable - they aren’t medical experts."
"He was by far the most off-putting and arrogant person I’ve ever encountered at a climbing gym."
"Some of the employees just seem way too casual."
"Terrible costumer service. The front desk people are lazy, give you barely any information about the gym."
"One of the staff members was extremely passive aggressive to my friend."
Classes and Amenities
Pros:
"They also have a sauna."
"Route setting is phenomenally well done and accommodates folks of all anatomies and skill levels."
"So much to do here from bouldering to weights/cardio machines, yoga classes, indoor cycling classes, slack lining and meeting great people in a beautiful and clean environment."
"Vital climbing gym’s roof climb is very fun! On sunny days the view of the city and fresh air makes this a top climbing spot for me."
"There’s a bunch of lockers, a yoga studio, and a spin class room too!"
"They offer Yoga classes and spinning as well."
"They also have Ariel, yoga, and fitness classes available all help with climbing."
Cons:
"When Ariel Yoga is in session a portion of the floor is sectioned on."
"While it does say you get one class with the day pass, it’s pretty much a joke as even members (who can reserve classes in advance) have trouble getting in them."
"Booking classes is a frustrating experience. You need to book exactly 7 days in advance or you’re out of luck."
"The big downside would be the complete inability to actually book a class."
"Classes are always full."
"No top rope. If you really prefer top rope, this isn't the place for you."
"The roof bouldering was inexplicably closed, as was a portion of the main area due to an aerial silks class."
Price and Value
Pros:
"This gym is awesome! It’s huge and spacious with a ton of variety in the routes."
"Friendly staff, aesthetic gym, great food bar, and outdoor climbing area has amazing views of the city."
"It seems expensive but if you love climbing and have the chance to check out this gym, it'll be a legendary experience."
"The facilities are great (so much climbing and they reset often)."
"The training facility for climbing has everything a climber could need or want."
"Great bouldering-only climbing gym that has an expansive selection of bouldering routes on the first floor and outdoor climbing on the rooftop as well."
"In the 15 years I’ve been climbing and route setting this is easily one of the best bouldering gyms I’ve ever been to."
Cons:
"However, prices are absolutely OBSCENE (expect to pay $40 at minimum as a non-member)."
"No locker rooms (changing in filthy bathrooms is gross)."
"4 stars only because of lack of proper locker rooms."
"Even for New York City the entrance fee is a little too high I think, and they don't have changing rooms, everyone uses the restrooms."
"Pretty much a babysitting gym…they charge $2 for shower towels."
"At $35 for a day pass, it’s the most expensive climbing gym I’ve ever been to in the US or Europe, by like $10."
"By far the most expensive for the day pass too ($35 when I went)."