"The vet is honest and knowledgeable (no unnecessary treatments or charges), and the staff v courteous."
"Dr. Mechel is a pretty amazing vet. My family’s been coming to him for the past 8 years because he’s both exceptional and affordable."
"The doctor is very experienced and knows what he's doing and charges a fraction of the price of any other vet."
"He won’t charge you more than you really have to pay."
"Came here with a friend who's a regular and offered to pay; in any case, the fees are v reasonable."
"Prices are about the same or a bit lower (depending on the procedure) as other vets I've visited."
Cons:
"Please, don’t take your animals there just because he’s less expensive than the place down the road."
"Incredibly disappointed! They overcharged me for everything."
"Would give 0 stars the vet just wants to make money did not even check my dog he is the reason he DIED."
"His prices may be cheap but he will do his job less than half way complete so you have to keep seeing him for years over the same issue."
"The vet just wants to make money did not even check my dog he is the reason he DIED."
"Horrible place. Please DO NOT TRUST THEM the prices are low because this is a DANGEROUS PRACTICE STAY AWAY."
Cleanliness & Organization
Pros:
"They recently re-did the whole office and it looks wonderful and very clean."
"The place used to be a little sloppy but now it looks clean and bright."
"Clean facility and no stink smell."
"The place is sanitary, which is all that matters."
Cons:
"The place is completely filthy."
"The place is old and run down... Needs a good cleaning."
"This places is nasty."
"The office smelled terrible. There were stains and rips all over the seating."
"Very dirty. Not just the floor and walls, but countertops and instruments are filthy too."
"This place is dirty and very unorganized."
"BEWARE. This animal hospital is the most filthy & unsanitary place I’ve ever been to."
Professionalism & Staff Behavior
Pros:
"Dr M & his staff are some of the hardest working people, who truly care about your fur babies."
"The doctor is the most caring man and is so gentle and really takes his time to tell you exactly what is going on with your animals."
"Beyond wonderful staff! Plus the Vet is a fantastic doctor."
"His staff was super nice to me and to do puppy."
"This doctor is an angel on earth. He is so dedicated to his patients."
"His staff is friendly and I LOVE them all!"
"The receptionist was very polite and informative."
Cons:
"The vet he is rough and uncompassionate."
"HORRIBLE EXPERIENCE. The vet is so unprofessional, yells at the patients, yells at his own staff."
"Worst place I've ever been to the doctor was very unprofessional very disrespectful the place was very dirty even the doctor looks homeless."
"Dr. Mamdouh Mechael is so rude and completely unprofessional."
"The front desk receptionist (Melissa) has an attitude and their customer service is terrible."
"I don’t recommend anyone to go here. The owner/ doctor is extremely rude."
"Extremely rude towards women unless you have your husband right next to you and then he has a complete change of heart."
Efficiency & Wait Times
Pros:
"We were happy they took us on short notice however we arrived 30 minutes early... An hour later we called for an update on our scheduled appointment they told us another hour."
"I took my dog as an emergency, fortunately, It was not busy, and he saw her right the way."
"Lyndhurst Animal Hospital wait time was 1/3 less then any open Hospital."
"Called and got an appointment quickly."
"Office visit was pretty prompt, not a long wait time."
Cons:
"The wait is extremely long and the vet is rude."
"I had an for 12 pm. I ended up waited 4 hours to be attended with my dog in the car vomiting, having diarrhea and not being able to stand on his own."
"We waited about 10 minutes and left. This place is DISGUSTING and the OWNER is very dirty looking himself."
"Also be prepared to wait an hour over your scheduled appointment time."
"me and my mother waited over 5 hours in the waiting room which was packed."
"I wish they had a better system when it comes to appointments. I have waited up to 4 hrs with an appointment."
"Rude receptionist had me and my pup waiting in the car for 45 minutes for an appointment I had scheduled way in advance."