Taco Bell Reviews Summary

Order Accuracy

Pros:

• "Never mess up our very specific order."
• "Revising my 1 star review since they haven't messed up my food in a long time."
• "The service is great, never mess up our very specific order."

Cons:

• "They always mess up the order, not most of the time, Always."
• "Every time I come here, I am definitely missing items from my order."
• "Horrible this is the third time I purchased food and when I get home the orders were totally wrong."
• "They tried charging me more than twice for the exact same stuff I regularly order."
• "They messed up my pickup order."
• "They mess up my order 9/10 times, I keep ordering, hoping they will do better, I'm disappointed every time."
• "Every time i go to this store my order is wrong, without fail."

Customer Service

Pros:

• "I've been coming here for years five stars all the way always been good food is great staff is very friendly amazing especially Lewis great manager superclean Taco Bell I highly recommended you won't be disappointed."
• "The crew was really helpful, they remade any of the items which were affected by the issue."
• "Whole team was GREAT..super helpful..friendly & courteous.."
• "They happily took our order, even gave us ice water and went above and beyond despite the fact it was about to be closing time."
• "Thank you for the amazing service, can’t appreciate enough for the above and beyond service which was provided."
• "Despite that they're always polite and professional."
• "The manager actually came our to our table and asked how everything was, which is rare for a fast food restaurant."

Cons:

• "The staff at the window gave me the worst attitude about checking my bag by saying 'we on a timer'."
• "So, not only did the entire team at this location not greet us when we came in, they stopped us from sitting down, and then did not provide the same level of service that the customers following us got."
• "The lady that took our order in the drive thru was rude (older grey haired lady)."
• "Whoever is taking orders should be fired. Nothing but ignorance."
• "We ask her where we are able to sit and she ignores us."
• "Staff refused to give us our order because I was standing at window yet the car sat in plain site with obvious problems."
• "This restaurant has the absolute worst customer service i have ever experienced."

Food Quality

Pros:

• "Otherwise very good place to get some chalupas and crunch wrap supreme. Mmmmm."
• "The baja blast was the only redeeming part!"
• "Taco bell is always good it's quick and not as expensive as other fast food places."
• "The food is always on point."
• "Great nachos and the chulupas are the best.if ya want some Mexican food this is always the place to go for a quick fix."
• "The food is fresh and isn't all mashed together like it use to be."
• "Food put together very well consistently. Really well."