"Their Artisan donuts capture exact the flavor they try to embody, including cannoli and Twix and blueberry cheesecake."
"Always a hit. Regular and Artesian doughnuts that are sure to wow."
"The donuts are always delicious and I love the variety of flavors."
"Glaze Donuts has some of the best donuts i’ve ever eaten."
"Absolutely the best donuts I've ever had, no comparison to DD or any other place."
"Every donut tasted was fresh and delicious 😋."
Cons:
"Their quality of donuts and service has gone down."
"Other donuts had tasty and sweet toppings, but the donuts themselves were dry and really not that good."
"Then they started opening new locations and the quality control went out of the window."
"Honestly these were on a whole very very average, some were dry, overall not worth it."
"Stale tasting donuts as they sell yesterday’s low sellers."
"Donuts are OK. I didnt care for the artisan donuts, too much going on there."
"The Donuts have tasted stale in my last few visits."
Customer Service
Pros:
"The two lovely girls working this morning were incredibly nice and welcoming to me and my coworkers."
"Their employee Alexa is always so nice, greeting with a smile and making recommendations with their new donuts."
"Best customer service EVER!"
"I can surely say that this store is very responsible & caring when it comes to their customers."
"The staff was super friendly and very helpful and had great knowledge of their products."
"Jule and his staff are so wonderful and friendly."
"Katie at the donut shop was absolutely fantastic! She helped us pick out the perfect donuts and was incredibly patient, even with our two energetic kids in tow."
Cons:
"Their service, too, has not been the best."
"Very disappointing and unprofessional."
"I really used to love glazed. They were a great place to get unique donuts but their customer service has gone down hill big time."
"Would not recommend this sketchy business that drives out all of their good employees."
"This place is going to go down hill because the staff is not serious."
"Used to be my favorite coffee place! The workers have been horrible lazy, mostly on the phone."
"Very immature and disappointing staff who have been seen aching to get back on their phones."
Price and Value
Pros:
"Rainbow donut was very good and unique...and expensive! $5"
"For special occasions its not bad."
"They are also not crazy expensive. An assorted dozen was less than $1 per."
"More expensive than Dunkin? Absolutely! But they are worth it!"
"Got the mixed box for $24. Delicious donuts at a good price!"
"Friendly staff, delicious doughnuts, and incredibly low priced."
"Their artisan donuts are amazing. Well worth the price per dozen!"
Cons:
"Also, overpriced."
"Picked up a dozen (6 signature & 6 artisan donuts) and was shocked when it came out to $40."
"The coffee also seems like it’s... old."
"Not a fan as service leaves a lot to be desired and they are not as welcoming to new customers."
"It is a bit pricey for donuts though, $20 or so for 6."
"Prices have definitely gone up."
"I bought half a dozen of their artisan donuts and paid about $28."
Shop Atmosphere
Pros:
"This place is a must if you live near the area, live a few towns away, or living states away! Come visit this amazing donut shop!"
"Everyone loved them and they were delivered on time."
"If you're in Jersey you HAVE to stop into Glaze Donuts."
"Great coffee selection and quality as well, you won't be disappointed."
"Visited here early on a Saturday and the staff was great and fun!"
"The artisanal craftsmanship, creativity, and variety all contribute to the allure of this donut shoppe."
"Super friendly staff and good prices for donuts and baked goods."
Cons:
"This place has gone down hill dramatically in the past year. From the crumbling interior, to the broken latte machine they seem to not be able to keep it together."
"Very disappointing."
"This place really needs to step it up honestly."
"Just awful for what was once the go to spot for incredible donuts."
"NOT FRIENDLY TO PEOPLE WITH ALLERGIES!!"
"It's extremely nasty of the counter girls to make faces right in front of a customer because they THINK the customer doesn't see them."
"Rude staff member was heard loudly talking about a picky customer’s donut choice."