Bob Evans Reviews Summary

Service

Pros:

• "The service was exemplary with a smile!"
• "The waitress was attentive but not hovering over us, and very sweet!"
• "Server was great. Food came out but was lukewarm to cold (on same plate). Server immediately took back to kitchen and had remade."
• "The WHOLE crew was kind and helpful."
• "The service was BEYOND EXCEPTIONAL."
• "Our server was awesome and right on things we needed or asked for so yes I highly recommend this place!"
• "The waiter was very friendly and attentive. In fact, all of the staff was nice."

Cons:

• "Waitress kept passing everything down nothing was placed in front of us not even drinks."
• "Service was non existent."
• "If you go here, look under their kitchen counters...just nasty!"
• "This location was poorly run! Posted hours on door state that they are open until 9pm. At 8:45 we arrive, doors locked but obviously people inside eating."
• "Waitress never offered a refill. Lousy food and service I'll never go back."
• "The restaurant has about 2.5 servers and lacks the capacity to cover more than 1/3 of the seats."
• "Third time our waitress was terrible, she acted irritated, like when I asked for sugar for my coffee I was bothering her."

Food Quality

Pros:

• "Pretty much always get breakfast here. It has always been delicious."
• "The pancakes seemed fresh off griddle."
• "Food was fresh and portion size was good."
• "Food was fantastic."
• "The food was delicious, portions were filling."
• "All food cooked perfectly, fresh and delicious."
• "The food even looks better in person then it does on the menu!"

Cons:

• "The food was pre-cooked except for the trio steak and the chicken breast was pressed so hard it had been completely dried out."
• "Stuffing- didn’t really care for them it has a bad after taste."
• "Mac & Cheese- wasn’t the best Mac and cheese was okay."
• "The Mac and cheese tasted like CORN (and it was cold)."
• "I ordered a large meal this morning which came up to $64 to be delivered to my family and i. we were very disappointed because the bacon was still raw, the food was partially cooked and not packaged well."
• "The Diet soda tasted off and the Chicken Pot Pie was nasty tasting."
• "Everything we got came out microwaved n hard in certain areas... the turkey sausage could be used to literally pull teeth out as it was old n microwaved to death."

Cleanliness

Pros:

• "Clean and well kept, appeared to be relatively new."
• "Its a nice place, clean and friendly waiters and waitresses."
• "They are always clean."
• "The dining area is always clean and inviting."
• "The building is super clean and all staff makes you feel welcome, very polite professional people."
• "The facility is spotless and comfortable."
• "Very friendly wait staff, yummy food and great location."

Cons:

• "If you go here, look under their kitchen counters...just nasty!"
• "Also, this place was really filthy."
• "The bathroom could be cleaned."
• "The kitchen is NASTY."
• "Some of our utensils had dry food still stuck on them and the glasses had a funny odor possibly from being washed or whatever."
• "This place was terrible!"
• "I noticed that the corners above the wall has dust on top of it."

Value

Pros:

• "Price: 40$ without tip."
• "Great food, great price, great service and great for kids!"
• "The menu prices were very reasonable and the portions were generous."
• "Really good value for money and great for families."
• "Their prices are affordable their menu has many options, their range goes from near $5 to an average of $13 for person."
• "Price for food exceptional for what you get and staff is really friendly."
• "Price is fair for great food."

Cons:

• "AND THEY STOPPED SERVING APPETIZERS!!!"
• "They stopped serving their awesome crepes."
• "Soda is $2.99, and deserts are a little on the high side."
• "The set price for the thanksgiving dinner was $160 a little much if you ask me."
• "If you want to pay for over priced food then be my guest and eat here."
• "I do think their breakfast is a little expensive for the amount of food they give you."
• "You are better off ordering something from McDonald's close by because of the cheaper price."

Staff Attitude

Pros:

• "The WHOLE crew was kind and helpful."
• "Friendly staff of two in the front of the house. They really worked well together, and keep the restaurant running smooth."
• "Great customer service at this location!"
• "The employees at the time of pick up were super friendly."
• "The staff at this location is extremely friendly and attentive."
• "The staff is respectful, courteous and knowledgeable about the food that they serve."
• "Staff was pretty friendly and attentive."

Cons:

• "Great waitress I had but there was one lady who acted like I was dumb for walking to find a table to sit at and gave me attitude."
• "This location was poorly run! Posted hours on door state that they are open until 9pm. At 8:45 we arrive, doors locked but obviously people inside eating."
• "Third time our waitress was terrible, she acted irritated, like when I asked for sugar for my coffee I was bothering her."
• "Wasn't too fond of our waitress either. She seemed rushy and arrogant."
• "The waitress was ridiculously rude and impatient."
• "When we spoke to the manager to get her food taken off because we didn't want to stay for the cook to make it wrong a third time. When the manager finally came to our table we waited 30 to 40 minutes for him to come to our table he had an attitude and was really rude."
• "The two people behind the counter were arguing with who was going to seat us."